ServiceNow Technical Product Owner (SPM/CSM) *HIRING ASAP*

Technical Product Owner (ServiceNow) We are seeking an experienced Technical Product Owner with strong ServiceNow platform expertise to drive product delivery, manage stakeholder expectations, and lead Agile teams through the full product lifecycle. This individual will serve as the primary liaison between business and technology teams, translating business needs into actionable requirements and ensuring delivery of high-quality solutions aligned to organizational goals. Key Responsibilities: Own and manage the product backlog, ensuring priorities align with business objectives and delivery timelines. Gather and document business requirements through stakeholder interviews, workshops, and discovery sessions. Create, refine, and maintain user stories, acceptance criteria, and product documentation. Facilitate Agile ceremonies including sprint planning, backlog grooming, reviews, and retrospectives. Partner closely with cross-functional stakeholders, development teams, and leadership to define product vision and roadmap priorities. Drive prioritization decisions and ensure development efforts deliver maximum business value. Monitor product progress, remove roadblocks, and communicate status updates to stakeholders. Support continuous improvement initiatives and adoption of ServiceNow capabilities across the organization. Required Qualifications: 3-5+ years of hands-on experience working with the ServiceNow platform . Proven experience as a Product Owner, Business Analyst, or similar role within an Agile environment. Strong background in Agile/Scrum methodologies . Expertise in backlog management, story writing, refinement, sprint planning, and prioritization . Experience gathering and documenting requirements and leading stakeholder workshops. Excellent communication, facilitation, and stakeholder management skills. Ability to bridge technical and business teams to drive successful product outcomes. Preferred Qualifications: Certified Scrum Product Owner (CSPO) certification. ServiceNow Certified System Administrator (CSA) certification. Experience with ITSM, Strategic Portfolio Management (SPM), or Customer Service Management (CSM) modules. Previous consulting experience working across multiple business environments. This is an excellent opportunity for a collaborative Product Owner who thrives in fast-paced environments, enjoys working with stakeholders at all levels, and has a passion for delivering impactful ServiceNow solutions. Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $65.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 18, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.