ServiceNow UI/UX Developer - Active Secret Clearance

Location: Washington, DC (Hybrid – 2–3 days onsite weekly) Clearance Required: Active Secret Employment Type: Full-time Salary: $80,000–$90,000 Position Overview We are seeking a ServiceNow UI/UX Developer to design responsive, intuitive, and visually engaging user experiences supporting a government customer. The UI/UX Developer will collaborate with instructional designers, developers, content editors, and other technical professionals to create cohesive user interfaces for desktop and mobile applications. This role combines user-centered design, graphic design, information architecture, and front-end development principles while also providing mentoring and guidance to other UI Designers. Responsibilities: Develop user interfaces for a variety of products, including responsive web pages, mobile applications, and games. Collaborate with cross-functional teams in a fast-paced Agile development environment to deliver intuitive, aesthetically engaging, and user-friendly interactive experiences. Apply user-centered design and information architecture principles throughout the design and development process. Create interface and application sketches, style guides, wireframes, mock-ups, prototypes, and finished design products. Research industry, technology, and creative trends and recommend appropriate advancements for new and existing user interfaces. Meet with stakeholders to gather requirements, user stories, and design expectations. Oversee and support UI Designers working with other professionals to produce online learning materials. Recommend personnel for projects based on individual skills and capabilities. Review and monitor UI Designer work products and escalate concerns when appropriate. Mentor and coach UI Designers while providing design guidance to support tight project timelines and improve overall product experiences. Serve as a liaison between the section and other technical staff as needed. Represent the team in planning meetings with government stakeholders. Perform other duties as assigned. Required Qualifications 5+ years of experience as a UI or UI/UX Designer. Bachelor’s degree in Web Design, Graphic Design, User Interface Design, or a related discipline. Demonstrated ability to design visual interfaces based on user stories, use cases, concepts of operation, or defined requirements. Demonstrated experience with end-to-end product design incorporating both UI and UX requirements. Proficiency with digital UI/UX design tools, including Adobe Creative Cloud (Adobe CC). Demonstrated experience designing responsive websites. Demonstrated experience designing mobile applications. Strong history of collaborating effectively with cross-functional development teams. Understanding of web development technologies and Section 508 accessibility guidelines. Experience serving as a functional lead, including mentoring and coaching junior team members. Active Secret clearance required. Desired Qualifications Experience coding with HTML, CSS, and/or JavaScript. Experience designing mobile applications for both iOS and Android. Experience working with Agile methodologies. Experience designing game and simulation interfaces. Experience with eLearning courseware and learning management systems. Salary: $80,000–$90,000 Benefits include Health, Vision, and Dental Insurance, and PTO.