Settlement Supervisor

The Opportunity: Join TopDog Law and Build Something Meaningful This role is an opportunity to: Join a rapidly growing national firm at a formative stage Make a visible, measurable impact on a rapidly growing business Grow your skills, responsibility, and influence as the firm scales Work alongside high-caliber, mission-driven teammates who care deeply about doing great work We are looking for people who don’t just want a job, they want purpose and impact. What You’ll Do The Settlement Supervisor oversees the settlement team to ensure timely, accurate, and compliant processing of case settlements. This role is responsible for workflow management, quality control, team development, and collaboration with attorneys, finance, and operations to maximize client satisfaction and firm profitability. In this role, you will be responsible for: Supervise daily settlement operations and manage team workloads Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely Monitor case progression from resolution through final payout Enforce compliance with firm policies, regulatory standards, and ethical requirements Serve as escalation point for complex settlement issues Coach, train, and develop settlement staff through performance management and mentoring Track KPIs and productivity metrics; report trends and improvement opportunities to leadership Partner with attorneys, finance, and leadership to optimize settlement processes Maintain quality assurance standards and conduct regular audits of files At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work. How This Role Drives the Business This role is critical to our success because it: Directly impacts [clients / revenue / case outcomes / team efficiency] Supports speed, quality, and consistency as we scale Helps protect and elevate the TopDog Law brand and client experience Strengthens the foundation needed to grow responsibly and sustainably What Success Looks Like Within your first 6–12 months, success in this role looks like: You consistently deliver on commitments with minimal oversight You proactively identify issues and propose solutions Your work raises the bar for quality, clarity, and follow-through You are viewed as a reliable, trusted partner by teammates and leaders You contribute positively to team energy, morale, and momentum Qualifications Required: 3–5+ years of experience in legal settlements, personal injury, or litigation support Prior supervisory or team lead experience preferred Strong knowledge of lien resolution, settlement statements, and case funding Excellent organizational, leadership, and communication skills High attention to detail and ability to manage deadlines in a fast-paced environment Proficiency in case management and financial systems Strong communication skills—written and verbal Ability to think critically, prioritize effectively, and execute with speed Nice to Have: Experience in a fast-growing or high-volume environment Comfort with ambiguity and evolving systems Experience in legal, professional services, or client-centric organizations About TopDog Law TopDog Law is a nationally scaling, fully-integrated, personal injury law firm built for impact, excellence, and growth. We own the client experience end-to-end, from marketing and intake through litigation, because we believe how we do the work matters just as much as what we achieve. We are building a high-performance, high-trust, no-ego culture where talented people do meaningful work, grow quickly, and take pride in what they build together. This is not a legacy law firm. This is a rocket ship, and we’re assembling the team that will take it to the next level. If you thrive in fast-moving environments, love taking ownership and being held accountable, and want to be part of something you can help shape, not just maintain, you’ll feel right at home here. Our Story TopDog Law is not your typical law firm. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike. Over the past three years, we’ve grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what’s possible when strategy, speed, and execution align. Now, we’re applying that same discipline and innovation to law firm operations, case management, and execution as we scale nationally and fully integrate. We are intentionally building the infrastructure, systems, and teams needed to scale at a national level—without sacrificing quality, culture, or accountability. This is still the early stage of that journey, which means the people who join now have a real opportunity to help shape how the firm operates for years to come. Who Thrives Here We don’t hire based on resumes alone. We hire for competence, character, and mindset. You will thrive at TopDog Law if you: Embrace Change You have a growth mindset and seek continuous improvement You welcome feedback and adapt quickly You ask “What’s next?” rather than “That’s not my job” Are Committed to the Organization You care deeply about doing great work You have your teammates’ backs You’re here to build something meaningful and long-lasting Bring an Upbeat, No-Ego Energy You show up positive, professional, and solutions-oriented You enjoy the work and respect the people around you You leave drama, negativity, and ego at the door Take Ownership You do what you say you’ll do You follow through and communicate early when something’s off track You treat the business like it’s yours Fast & Hungry You move with urgency and sound judgment You prioritize progress over perfection You thrive in fast-paced, high-expectation environments You seek feedback, stretch assignments, and more responsibility You’re motivated by growth, impact, and building something bigger than yourself Why TopDog Law Real growth: As the firm grows, so do opportunities for advancement and leadership High standards, real support: Clear expectations, coaching, and accountability Culture that matters: Trust, respect, speed, and integrity, without sacrificing humanity Meaningful work: Helping people through some of the hardest moments of their lives Ready to Build With Us? If you’re excited by ownership, accountability, growth, and the chance to help build something exceptional from the ground up - we’d love to hear from you. Apply today and help shape the future of TopDog Law.