Fully remote W2 position; PTO & healthcare benefits; PT or FT based on your availability
Posted 9/25/24
If you see the form, that means we’re still taking applications! Only applications received via this form will be considered.
This position has been closed, and we intend to follow up with all applicants by October 31st at the latest. If you don’t see an email from us, please check your spam folder.
No current openings? Tell us about yourself!
Responsibilities
This position takes ownership of client websites, client email/SMS marketing, and client relationships, with a focus on Shopify and Klaviyo.
Most of our clients are small family farms, food hubs, and other local food businesses who need our help building their image, being found online, and increasing their sales. We also serve local food non-profits, government agencies, and partner-based initiatives with more communication-oriented needs (think buy-local campaigns, farm to school, state food charters, etc.).
We’re a tiny, efficient team, so each of us works directly with clients, and there’s much less division of labor than you would find in a typical agency.
Responsibilities Will Include
- Execute Shopify and Klaviyo projects hands-on. This can range from setting up basic storefronts to more complex sites with apps, custom liquid, etc. (Your teammates will pitch in with copywriting and graphic design, if needed.)
- Answer inquiries from current and prospective clients when Shopify and Klaviyo are involved. Develop scopes of work.
- Serve as primary Project Manager: map out steps, import and customize templated tasks (Clickup), manage project timelines, coordinate items needed from clients, and manage ongoing client communication.
- Play a role in ongoing improvement of internal processes, task templates, and documentation.
- Collaborate with team to support Grapevine’s own marketing and development of packages and service lines.
- Depending on the interest and experience this person has, there will also be an opportunity to expand the role to other areas.
We want to create opportunities for fulfilling work and ongoing growth for every teammate. We’re always interested to hear what ideas you have for your role to expand or evolve as you grow professionally. We’re a small team so there can be a lot of crossover work, based on your skills (see bonus skills below).
Qualifications
The ideal candidate is a creative critical thinker who enjoys getting to know clients. If you appreciate having processes and systems in place, relish digging in to solve a challenge, and enjoy taking charge and knocking out tasks and projects, you’ll probably love it here. If you struggle with focus, motivation, or procrastination, this is not the job for you.
Essential Qualifications
- Solid professional experience in Shopify, including all backend configuration; Liquid, HTML, CSS; theme customization; in-depth app research and customization; thorough testing and troubleshooting; Shopify reporting
- Solid professional experience in Klaviyo or another email automation platform, including account setup, managing lists and segments, and developing flows (SMS experience is a plus)
- Skilled at problem-solving and coming up with creative solutions
- Project management/account management experience, including running meetings; proactive communication; and the ability to think through project steps, plan tasks, and anticipate ripple effects or related needs
- Strong ambition, enthusiasm, and client service mindset
Because Grapevine team members can work from anywhere, they need reliable high-speed wifi; a space and schedule that enable blocks of uninterrupted time to focus on work; the self-discipline to be productive on their own; and a professional background view for client video conferencing.
Preference will be given to candidates with passion and/or experience in farming or local food.
Potential Crossover Roles - Bonus Qualifications
This laundry list represents the broad range of possible crossover roles.
Experience in any of these is a bonus, but is not required!
- Copywriting
- Drip, Mailchimp, SimpleTexting, YetiText, other email/SMS platforms
- Google Analytics (GA4)
- Google Merchant Center
- Graphic design
- GrazeCart, Farmigo, Local Food Marketplace, and/or other local food e-commerce platforms
- Local food, farming, food systems work
- Looker Studio
- Marketing strategy, planning, & metrics
- Other marketing skills (advertising, brand development, social media…)
- Specifying projects and developing scopes of work (This is essential to the role, but we’ll teach you if you don’t have experience.)
- SEO
- Square POS
- Square Online
- Squarespace
- Website design
- Wordpress
We’re a small company, so we seek out team members with diverse skill sets. We’d love to hear about what other unique skills you would bring to this position! (Meet our team.)
Compensation & Benefits
This fully remote W2 position pays
$30-36/hour:
- $30/hour represents all essential qualifications
- $33/hour represents half of the items listed below
- $36/hour represents: all essential qualifications, with multiple Shopify sites under your belt; extensive app experience with live examples (think customized subscriptions, build your own box, multiple apps working together, etc.); live custom coding examples; experience scoping projects, developing quotes, and managing budgets; comprehensive Klaviyo experience with successful custom email/sms flows in place; one or more bonus skills; exposure to and understanding of local food/farm arena (including meat)
This position requires
28 - 40 hours per week, based on your availability, the diversity of your skill set, and the range of project types that you can take on independently.
Teammates working at least 29 hours/week will be eligible for the
health insurance package we’re launching in November 2024 (details coming soon).
We all
work remotely, and our official
work week is 4 days, Monday - Thursday, with the understanding some of us may need to work 2 - 6 Fridays per year as needed (e.g. a challenging project, or because a great client needs us and we want to take good care of them, etc.).
Unlike salaried positions,
you’re paid for every hour you work, and
you’ll choose your max hours per week in order to maintain work-life balance. Additional benefits include
2 weeks PTO (or equivalent if you work < 40 hours), a
very flexible unpaid time off policy, and learning opportunities.
We developed a unique system that integrates with our project management tool to automatically calculate profit per project (based on hours input and other expenses), so your contribution to the bottom line can always be calculated objectively. This makes it easy for the company to reward a high level of productivity, and to justly recognize the increased efficiency that develops over time as you build your experience.
Check out insights from our team about what it’s like to work at Grapevine.
Opportunities for Growth
We want to create opportunities for fulfilling work and ongoing growth for every teammate. We’re always interested to hear what ideas you have for your role to expand or evolve as you grow professionally. Future opportunities on our radar now include operations management, team leadership, and leading the launch of a sister company.
We Are
About Working at Grapevine Local Food Marketing
- Inclusive & anti-racist
- Listeners, creators, & collaborators
- Joyful in our work
- Committed to helping small farms grow
- Super productive
We’ve served over 100 clients since our launch in 2016 with a strong record of referrals and client testimonials.
It is our sincere intention to make Grapevine a triumphant enterprise for everyone involved.
- We want our clients to get a good value for what they pay for our services — so it's well worth their investment and their business grows as a direct result of working with us.
- We want every teammate to feel like they're paid a fair rate that recognizes their value and rewards their unique contributions to the company.
- We want work-life balance to be the default. Each of us has different needs for day-to-day schedule and ideal weekly hours worked.
- We want to achieve an enjoyable work environment for every teammate — one in which people look forward to starting work each day, really love what they do, and enjoy their coworkers.
- We want to create opportunities for fulfilling work, ongoing growth, and role evolution for every teammate.
We believe achieving these goals requires a balance of several factors: prices we charge clients; rates we pay teammates; creative ideas that add to the overall value; purposeful internal structure and processes; clear, ego-free internal communications; a high level of productivity for every teammate; and an approach that empowers every teammate to take the lead in owning projects and driving the company forward.
Remote work is a benefit for many of us, but it can also be a challenge. We’re always working on this challenge! Solutions that are currently in place include 1:1 calls for all new teammates to get to know current teammates; regular 1:1 calls; collaboration via Clickup, IM, and impromptu video calls; paid social calls and group activities; and an emphasis on open communication.
Grapevine won GD USA American Graphic Design Awards in 2019 and 2020 and has partnerships/consultant affiliations with Klaviyo, Squarespace, Square Online, Shopify, Drip, Local Food Marketplace, and GrazeCart. We are members of APPPA, National Young Farmers Coalition, and Slow Food USA.
We can’t wait to read your application!
We celebrate diversity and strive for an inclusive work environment. All qualified people are strongly encouraged to apply.
Only applications received via the form linked below will be considered. If you see the form, that means we’re still taking applications!
This position has been closed, and we intend to follow up with all applicants by October 31st at the latest. If you don’t see an email from us, please check your spam folder.
No current openings? Tell us about yourself!
GRAPEVINE LOCAL FOOD MARKETING
Farm Websites
- Food System Websites
- Google Marketing
- Advertising
- Design
Grapevine serves farms, local food businesses, non-profits, & government entities across the U.S. and Canada.
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