Site Management Associate

PSI is a leading Contract Research Organization (CRO) with over 30 years of experience in the pharmaceutical industry. Originating from Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications. In an industry where cost-cutting and layoffs are common, PSI stands out as a stable and secure workplace. Our dedication to stability is evident in our exceptionally high repeat and referral business rate and minimal staff turnover. More than 25% of our colleagues have been with us for over 10 years, contributing to our long-standing traditions and history. At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally. We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry. Join our international team and be the key support to clinical research projects, streamlining communication, maintaining systems and managing documents & information. The scope of responsibilities will include: Maintenance of databases and tracking systems Serves as the primary sites’ contact point for vendors, study supplies, and access management Work with large amount of documents, including their compiling, procurement, processing and filing Communication with company departments and external parties Communication point for investigative sites participating in the clinical research projects Coordination of site-specific query resolution, project training and access to vendor-related systems for site teams Ensures proper administration of sites and vendors payments Receiving and routing all mails and incoming calls Assistance with meeting arrangements Preparation of draft agendas and minutes of project meetings College/University Degree (Life Sciences) Prior administrative experience in Clinical Research / CRO environment, preferably in an international setting Good organizational and planning skills, problem-solving abilities, flexibility Detail-oriented, able to multi-task and work effectively in a fast-paced environment Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects How are we different? PSI is privately owned by the very people who founded the company more than 25 years ago, and they’re still working here today. As a result, we have grown organically around the globe and have kept our company fully independent, giving us significant advantages and freedoms. Growth Opportunities PSI is proud to invest in our people, from entry-level team members to senior leaders, helping you identify and hone your unique strengths at every step of your career. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.