Site Performance Assessor

Role: Site Performance Assessor Location: Field-based (UK-wide site travel) with home/hybrid office working Hours: Monday – Friday, 40 hours per week Salary: £32,000- £35,000 per annum, dependant on experience. Plus car allowance. The Role: The Site Performance Auditor will visit both prospective and existing customer sites to assess current waste and environmental practices, using our proprietary audit tool to score performance and identify improvement opportunities. The role reports into the Head of Sector and works day to day alongside BDMs, Account Managers and Supply Chain colleagues — auditing prospect sites to support new business development, and existing customer sites to drive the continuous improvement that underpins long-term retention. The role also plays a central part in shaping how the audit tool itself develops, acting as its most frequent user and its most useful critic. The Business: Recycling Lives Services is not a typical recycling company. Since 2008, the business has been structurally built around social value, employing people from disadvantaged backgrounds, partnering with the justice system to reduce reoffending, and delivering environmental excellence at scale. The social mission is not a layer added on top of commercial activity. It is the reason the business operates in the way it does. As a certified B Corp (scoring 103.5 against a business median of 50.9), Recycling Lives Services generated £42.9m in social value in 2024, achieved a 61% reduction in CO2 emissions, and diverted 97% of waste from landfill. 15% of our team have been welcomed through our rehabilitation programmes, and only 6% of people we support reoffend — compared to a national average of over 25%. We operate UK-wide across construction, manufacturing, retail, utilities and public sector markets, offering total waste management, WEEE recycling, and specialist hazardous waste services. Key Responsibilities: Conduct on-site waste and environmental audits at customer locations, assessing current practices and identifying opportunities for improvement. Analyse audit findings to produce clear reports, performance scores and practical recommendations that help customers improve sustainability and compliance. Identify commercial opportunities during site visits and work closely with Business Development and Account Management teams to support business growth. Build strong relationships with customers, providing expert advice on waste management, recycling and resource efficiency. Monitor customer performance over time, supporting continuous improvement and long-term account development. Collaborate with colleagues across Commercial, Supply Chain and Compliance to ensure audit findings are translated into effective actions. Maintain accurate audit records, reports and CRM data, ensuring information is captured consistently and to a high standard. Contribute to the ongoing development and improvement of our Site Audit Tool and wider auditing processes. What We're Looking For We're looking for someone who is naturally curious, analytical and passionate about improving environmental performance. You'll enjoy spending time on customer sites, asking the right questions, interpreting data and turning your findings into practical recommendations that deliver real value. Essential Experience in waste management, recycling or environmental compliance. Strong analytical and problem-solving skills with excellent attention to detail. Confident communicator, able to build relationships with customers and colleagues. Commercial awareness with the ability to identify opportunities to add value. Self-motivated, organised and comfortable managing a field-based role. Full UK driving licence and willingness to travel regularly. Desirable Experience carrying out site audits, inspections or compliance assessments. Knowledge of waste legislation, recycling best practice and environmental compliance (e.g. WEEE, Batteries, Packaging EPR). Experience using CRM systems (Salesforce desirable) and digital audit tools. Experience working alongside sales, account management or supply chain teams. Why Join Us? A varied, autonomous role combining field-based audits with customer engagement. The opportunity to shape our innovative Site Audit Tool and Waste Performance Certificate. Work alongside Commercial, Supply Chain and Compliance teams to drive meaningful environmental improvements. Ongoing investment in your development and the chance to build specialist expertise in the recycling and environmental sector. Competitive salary, car allowance, flexible working and the opportunity to join a B Corp Certified business committed to creating positive social and environmental impact. Other Benefits: Supportive team in a growing company Pensions contribution, 5% employee 3% employer 25 days annual leave, plus bank holidays Access to free in-house, qualified counselling support Access to free and impartial financial advisors Healthcare cash back plan* Access to ethical loan and savings products * Enhanced maternity & paternity pay* Cycle to work scheme* *Employees become eligible after 12 months service. We are an equal opportunities employer and welcome applications from all suitable qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age .