Site Reliability Engineer

Our mission at Greenhouse is to make hiring work for everyone – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can achieve our mission. Join us to do the best work of your career, solving meaningful problems with remarkable teams. Greenhouse is looking for a Site Reliability Engineer to join our team! This role sits on our Datastores team, within the Platform domain. The team owns all production datastore infrastructure across every product. As the pace of new software development accelerates, you'll help scale the platform to keep up, while building the self-service tooling that lets product teams manage their own datastores end to end. As a Site Reliability Engineer, you'll extend our self-service datastore platform, build observability and disaster recovery as defaults rather than afterthoughts, and turn recurring support requests into reusable platform features or AI tooling. Who will love this job A platform builder – you'd rather build self-service tooling than be the bottleneck other teams wait on An automator – manual toil bugs you, and you default to scripting, codifying, or templating it away A database generalist – you’ve worked with and are excited to grow your experience in RDS, Redis, OpenSearch, or a Kubernetes-hosted datastore A reliability owner – you think in defaults with observability, alerting, and backup/DR built into every datastore from day one An AI fluent engineer – you already use tools like Claude to move faster, and you're excited to build that fluency into the platform itself What you’ll do Extend the self-service datastore platform provisioning automation, guardrails, and paved paths for product engineering teams Ship observability, alerting, and backup/disaster recovery as built-in defaults with every datastore, without manual intervention from the team Convert recurring pull-in work (reliability issues, scaling questions, schema-change safety) into platform features or AI tooling that other teams can use directly Codify compliance, capacity management, and cost management into the platform itself Support the operational needs of the growing database fleet alongside product engineering teams across all domains Additional projects and responsibilities as business needs require You should have 3+ years of experience as a Site Reliability Engineer or in a similar infrastructure-focused role A proven track record directly managing, or building common tooling to support, production infrastructure in both AWS and Kubernetes Experience building and delivering working software to production, whether tooling, platform, or product-facing services Strong fluency with AI coding tools like Claude Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role, but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply Applicants must be legally eligible to work in Canada as of the start date chosen by the Company. We are unable to support sponsorship at this time. For purposes of processing or administering your employment relationship, personal information that you provide to the Company may be transferred to and accessed by an affiliate in the United States or elsewhere, or to agents and contractors (such as payroll companies, insurance companies, information technology consultants, etc.) that provide services to the Company. The national pay range for this role is $87,700 - $127,100 CAD. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. #LI-MM1 Who we are At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We’re committed to designing and responsibly using AI tools to transform how we work while keeping people at the center. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row. – Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to [email protected]. 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