Site Reliability Engineer - II

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: At Sovos , we're powering global tax compliance for half of the Fortune 500 and thousands of businesses worldwide - processing billions of transactions across 19,000+ tax jurisdictions. As a Site Reliability Engineer , you'll be at the core of our infrastructure, designing, scaling, and optimizing the systems that keep our platform running seamlessly. This role blends technical expertise with serving our customers’ needs. You'll implement scalable solutions, drive automation, and respond to monitors and alerts. If you thrive in fast-paced environments, love solving complex infrastructure challenges, and are passionate about collaborating with others, this is your opportunity to make a global impact. More specifically, you will: Infrastructure & Automation Manage virtual machines and infrastructure using Terraform Manage CI/CD pipelines in Azure DevOps for seamless deployments Automate infrastructure provisioning, monitoring, and alerting to drive operational efficiency Operational Excellence Ensure high availability and performance of production systems Troubleshoot deployment issues and contribute to root cause analysis Maintain comprehensive documentation for configuration, release, and deployment processes What We Need From You 2-3 years of experience in DevOps or Site Reliability Engineering Standard hours aligned with US Business hours with additional On-call rotation availability to support production systems Demonstrated experience operating and maintaining on-premise datacenter infrastructure (physical or virtualized servers, OS, networking, middleware) is required. The majority of platform operations are datacenter-based, with cloud serving a supporting role. Experience in Azure DevOps, Kubernetes/Docker Swarm, Terraform, and CI/CD pipeline design Familiarity with the Grafana LGTM stack (Loki, Tempo, Mimir/Prometheus) and the role each plays in a unified observability strategy. Experience authoring and managing Grafana alert rules, contact points, and notification policies, including tuning for low noise in high-cardinality environments. Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire Preferred Qualifications Experience in regulated environments (tax, finance, compliance) Familiarity with financial systems Prior experience embedded within DevOps teams What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! Primary office location: India - Remote Opportunity to work with a global organization and gain international exposure Bi-Weekly Meeting Free Days Mentoring Programs and career development opportunities Globally recognized Training and Development programs Comprehensive health benefits and insurance coverage Collaborative work environment with modern tools and technologies Opportunity to be part of a growing team and shape its journey Our Recruitment Process We believe in a transparent and comprehensive hiring process. Here's what to expect: Stage 1: CCAT (Criteria Cognitive Aptitude Test) and EPP (Employee Personality Profile) Assessment Stage 2: Automated Video Interview Stage 3: Department Interview with Hiring Manager and/or team Stage 4: Final Interview Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.