Site Reliability Engineer | Production

In this role, you will help scale and stabilize our systems as we grow. As part of the SRE team, you'll work on automating operations, managing incidents, and supporting the infrastructure that enables our developers and QA teams to build and release with confidence. You'll be responsible for improving system reliability, monitoring, and observability while ensuring high availability across environments. This role includes participation in a 24/7 shift or on-call rotation. Manage Incidents: Respond to incidents, perform root cause analysis, and help drive resolution and recovery. Monitor & Alert: Improve and tune monitoring systems (Grafana, Prometheus) to ensure issues are detected early. Participate in On-Call: Join a rotating on-call schedule to monitor systems and respond to critical alerts. Collaborate Across Teams: Work closely with developers, QA, and product engineers to support releases and operational improvements. Improve Stability: Proactively identify and fix reliability issues that could affect production uptime. Automate Operations: Build scripts and tools to eliminate manual work and reduce operational overhead. Deploy Services: Assist in deploying and maintaining services across staging and production environments. Support Staging: Troubleshoot and resolve issues in pre-production environments to unblock QA and development teams. At least 2 years of experience in a DevOps, SRE, or infrastructure engineering role. Solid understanding of SRE principles : SLIs, SLOs, SLAs, Error Budgets. Experience with Python (or another scripting language). Hands-on experience with CI/CD tools and pipelines. Comfortable with Linux systems administration. Experience with monitoring and observability tools : Prometheus, Grafana. Familiarity with logging stacks (e.g., ELK, Loki) and tracing tools (Jaeger, Tempo). Knowledge of databases such as PostgreSQL/MySQL and Redis. Practical experience with Kubernetes , Docker , and Helm. Bonus Points Experience working in a microservices or distributed system environment.