Small Business Support Executive

The Small Business Unit, leads London & Partners work to support entrepreneurs to thrive. There are 450,000 businesses in London employing fewer than 10 people. These businesses build and strengthen local communities; bring investment to town centres; contribute to thriving high streets; and provide access to stable, local jobs. They are key to maintaining the dynamism and inclusivity of London’s economy. They also create opportunities for local residents to get ahead economically. In particular, they create wealth-building opportunities for residents living in communities of high deprivation. The Small Business Unit is responsible for delivering Grow London Local (GLL) providing a ‘single front door’ to business support, matching entrepreneurs and business owners to the help they need to grow. In addition, the Small Business delivers the Made Smarter Digital Adoption Manufacturing programme and will be also delivering the new AI programme starting in Nov 2026. Purpose of role Working closely with the Head of Small Business Service delivery and the rest of the directorate, you will contribute to the delivery of the team’s objectives and outcomes through effective support of the small business programme delivery. To support the Head of Small Business Service delivery to ensure the project delivers planned performance and outputs to time, budget commitments and quality specifications by monitoring activities and producing regular report and maintaining risk & issue logs To work in fast paced and collaborative environment and support the team with marketing and outreach activities as appropriate The role will also support other tasks within the Small Business Service Delivery team as required The role will require to work in close collaboration with other teams working with the Content, Service Delivery, Small Business Programmes and Marketing Teams Key Tasks Support the the Head of Small Busines Service deliverywith ongoing monitoring, verification, recording, analysis and reporting of: o Progress against milestones, financial, outputs and outcome targets, ensuring delivery and quality concerns are raised and tackled promptly; o Risks and issues, to ensure awareness and understanding of these and implementation of appropriate and timely mitigations. Provide all aspects of financial support to the team in creating and maintaining budget spreadsheets, raising and processing purchase orders and invoices in compliance with L&P procedures, and monitoring expenditure and providing information and reports To produce regular management reports for various internal/external stakeholders as required, highlighting any opportunities and issues which arise. Enter information into databases and assist in compiling data and producing reports about the overall programme To coordinate and track the receipt and timely payment of invoices with external partners. Support the team in tracking project performance against targets, co-ordinating and chasing the progress of documents, reports for the programme Liaise with boroughs and other organisations to help maintain excellent working relationships; interact on daily basis with wide range of stakeholders at various levels, decide on appropriate responses to queries and respond when necessary on behalf of the team Support on all aspect of project governance, arrange the different project meetings and produce meeting documentation such as agendas; minutes and presentations; support the team in producing and maintaining project documentation such as risk and issue logs, action lists and project plans, as directed. Carry out any other administrative tasks for the project as required, including booking rooms and refreshments, making travel arrangements and handle day to day enquires and supporting the booking system Support on ad-hoc basis outreach or marketing activities including attendance at events to raise awareness of the project. Manage the GLL mailbox ensuring any queries is dealt with in a timely manner Any other reasonable duties as allocated by the line manager You’ll have/bring Experience of working within large-scale high value projects and programmes Reasonable knowledge of project management and project control techniques, including financial analysis, project planning and appraisal, finance and risk management and evaluation Well-developed IT skills, experience of using financial management systems and processes and excellent report writing skills Proficiency with Microsoft Office (especially Excel, Word and PowerPoint) Familiarity with CRM systems e.g., Salesforce is desirable Experience of managing complex stakeholder arrangements to achieve positive outcomes for the organisation You’ll Get 🌴 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work. 💰 Competitive Salary: We value your contributions and ensure you are rewarded accordingly. 📚 Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development. 🤝 Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported. 🌐 Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks. 🏦 Competitive Pension Scheme: Secure your future with our robust pension plan. 🔗 Networking Opportunities: Expand your professional network within your chosen field. 🌍 Geopolitical Insights: Gain unique perspectives on global economic and political trends. 🏠 Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office. ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.