Role: Social Commerce Account Manager
Location: Remote in the UK with occasional travel for Lives & shoots
Full time/Permanent
Nonsensical is the UK's leading TikTok agency.
Due to our continued expansion across the European market, we're looking for a talented TikTok Shop Account Manager.
This is an exciting opportunity to join a fast-growing social commerce team, managing TikTok Shop activity for leading brands while helping drive growth across key European territories. You'll work closely with clients, creators and internal teams to deliver high-performing TikTok Shop campaigns, affiliate programmes and creator partnerships that drive engagement and sales.
If you're passionate about social commerce, understand the TikTok ecosystem, and can confidently manage relationships across multiple markets, we'd love to hear from you.
What You’ll Be Doing
- Own & lead the implementation of deliverables across your client accounts across TikTok Shop, affiliate and social commerce activity
- Manage internal stakeholders effectively and efficiently to ensure work is being completed on time and to standard, including creator partnerships, content shoots and TikTok Shop LIVE activity
- Lead monthly and quarterly reporting calls effectively with senior external stakeholders without support
- Play an active role in strategies around creator partnerships, affiliate programmes, TikTok Shop campaigns and LIVE commerce
- Strive to be an expert on TikTok Shop, social commerce, affiliate performance and creator-led selling on TikTok
- Have a strong focus on retention of your clients and actively growing revenue of your existing clients through TikTok Shop growth, affiliate scale and commercial opportunities
- Identify new opportunities for client growth across TikTok Shop campaigns, creator collaborations, LIVE sessions and paid amplification
- Monitor, track and report on client performance across TikTok Shop sales, affiliate performance and paid activity, escalating with solutions should there be any flags or concerns
What We Are Looking For
- Good understanding of e-commerce ecosystem for websites, TikTok Shop and other channels
- Experience in TikTok Shop and managing clients, lives and TikTok campaigns
- Experience running TikTok LIVES
- Good pressure management to ensure that you remain cool, calm & collected to clients and internal stakeholders
- You'll be obsessed with TikTok and how to make content work
- You'll be very creative, and able to develop new ideas - as well as know how to sell a product effectively on Tiktok Shop
- Massively organised, with the ability to juggle lots of clients and tasks
- You can work under pressure and be able to turn round tasks with short deadlines
- You'll have a great understanding of what creative drives results and why
- Very organised, with high attention to detail
- Flexible to adjust to last minute changes and forward-thinking in solving client problems that may arise
What You Get When You Join Us
🏡 Fully Remote Working – Work from wherever you’re happiest in the UK (with access to a co-working space in major UK cities if you like a change of scene).
💰 Pension Scheme – Helping you invest in your future while you shape your present.
🎉 Company Socials – From virtual hangouts to IRL meetups, we love bringing the team together.
💡 Creative Half-Days – Every quarter, take a half-day plus £50 to do something that inspires you, a class, gallery trip, pottery, spa, whatever frees your mind.
📚 Learning Fund – £200 a year towards books, audiobooks, courses or content that fuels your development.
🎊 Bonus Leave Days – Birthday? Wedding? Moving house? Take the day off on us (no annual leave used).
What to expect in the recruitment process
We like to be transparent - here’s how it works:
Step 1: Apply
Show us who you are - apply via LinkedIn but you can also submit a cover letter, CV portfolio, a TikTok via
[email protected] go for it!
Step 2: Screening Call
A 20–30 minute chat with our People & Talent team to get to know you and answer any initial questions.
Step 3: First Interview
A conversation with your potential manager, diving into your experience, how you think about TikTok and client relationships.
Step 4: Second Interview + Task
You’ll complete a small strategic or creative task (nothing wild) and present it back to your potential manager and our Head of Client Services, a chance to show how you think, lead and create.
💬 Ready to join the team?
Ready to join the team? Apply today. We can’t wait to meet the person behind the creativity.
At Nonsensical, we believe great ideas don’t come from one place, one perspective, or one type of person - they come from everywhere. That’s why we welcome applications from people of all backgrounds, experiences and identities. If there is anything we can do to make the application or interview process more accessible for you, just let us know.
Should you need any adjustments throughout the application and interview process do let us know so we can best accommodate you. If you’re excited about this role but don’t meet every single requirement, please still apply.
We care about potential as much as experience so we’d love to hear your story.