Software Engineer

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia , India , Lithuania, France, Germany and the UK ! Bazaarvoice is seeking a Software Engineer who can build, optimize, and maintain high-performing web applications across our JavaScript-based platform. In this role, you will combine hands-on full-stack development with technical problem-solving—working directly on client implementations, conducting pre-deployment code reviews, and troubleshooting complex technical cases. As a key technical contact for our client partnerships, you will translate intricate technical details into clear solutions, ensuring seamless integration and reliable platform delivery in a dynamic, collaborative environment. Responsibilities and Duties: Work on our JavaScript platform to help launch new clients and improve current partnerships and toolsets Reviewing code changes made by others for accuracy prior to deployment Troubleshooting complex cases and if possible, identifying alternative solutions Participating in team sync ups Communicate technical details to clients as needed Required Qualifications and Experience Bachelor’s in Computer Science, or a related field (or equivalent job experience) Fluent with JavaScript, HTML and CSS Experience with Bash, Unix environments and Git Understanding of both client-side and server-side web apps in any language General API knowledge Advanced analytical and problem-solving skills Must be fluent in English and possess advanced written and verbal communication capabilities along with exceptional active listening skills Ability to prioritize and manage multiple tasks in a dynamic environment Nice to Have: Server side technologies, especially Ruby / Ruby on Rails, SQL Familiarity with AWS (or similar cloud technologies) Working experience with JIRA or other task management system Familiarity with various data types (.csv, .xml, json, etc.) Experience working with Tag Management Systems such as Google Tag Manager, Tealium, Adobe Experience Cloud Integrating with analytics packages such as Google Analytics Proactive, empathetic, team player who is responsive to customer needs and concerns and passionate about problem solving and helping others Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. As part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.