Software Engineer II (AI Focus)

About Parsec Parsec Automation, LLC is a global leader in manufacturing operations management software. Recognized by Gartner, IDC, and numerous industry awards, Parsec’s flagship MES platform, TrakSYS™, powers efficiency, quality, and compliance improvements at over 11,000 plants across 140+ countries. Manufacturers such as Johnson & Johnson, Merck, Toyota, Procter & Gamble, Hershey, Siemens, and DuPont rely on TrakSYS to manage complex operations with clarity and precision. Parsec is backed by BVP Forge, part of the $20B Bessemer platform, known for supporting category-defining companies such as LinkedIn, Procore, Shopify, and Toast. About the Role We’re looking for a Software Engineer II (AI Focus) to help build and expand AI capabilities within our core platform. This role is hands-on and focused on implementing production-ready AI features, including agent-based workflows and integrations with LLM providers. You’ll work within a Microsoft-based, on-prem environment and contribute to building AI functionality that is secure, scalable, and reliable in real-world manufacturing settings. You’ll partner with senior engineers and product teams to deliver AI-powered features, while continuing to grow your experience in modern AI systems and enterprise software development. Key Responsibilities Quality, Security & Reliability Follow secure development best practices, including least privilege and data protection Implement validation, error handling, and safe access patterns Contribute to logging, monitoring, and observability for AI features Support testing efforts including: Unit and integration testing Validation of AI and tool interactions Team Collaboration & Growth Work closely with senior engineers to implement AI features aligned to product requirements Participate in code reviews, design discussions, and team collaboration Assist with troubleshooting and support for AI-related functionality Continue developing skills in AI technologies, the TrakSYS™ platform, and manufacturing systems AI Development & Implementation Build AI capabilities within a Microsoft-based stack (ASP.NET, .NET services, SQL Server) Implement agentic workflows, including agent runtimes and orchestration logic Develop services that manage: Conversation and task state Tool execution and routing Retries, timeouts, and execution limits Integrate with LLM providers (OpenAI, Anthropic, etc.), including tool/function calling patterns Contribute to building and maintaining tool integrations, including: SQL Server queries and stored procedures Internal APIs and services File/report generation systems Required Qualifications 3–5+ years of software development experience Experience with .NET (C#, ASP.NET) Familiarity with API design and integration (REST, JSON, etc.) Experience with SQL Server or similar relational databases Understanding of software development best practices (testing, debugging, version control) Exposure to agentic AI systems, MCP, or similar tool/plugin frameworks Experience integrating with LLM APIs or working with AI/ML-powered features Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience Preferred Qualifications Familiarity with Azure OpenAI or other LLM platforms Experience with Semantic Kernel or similar frameworks Experience working in enterprise or on-prem environments Exposure to manufacturing or MES systems Benefits $145,000 to $165,000 annual salary Variable Bonus based on company and individual performance Hybrid work schedule (3 days in office / 2 days remote) 401(k) with company match 100% company-paid health insurance premiums for employees Flexible vacation / PTO Flexible Spending Account (FSA) plan available for eligible healthcare and dependent care expenses Outstanding team environment