Software Quality Assurance Analyst (Brightflag)

Location & Eligibility This role offers a flexible work location across Ireland. Whether that be in the office,, remote from anywhere in Ireland, or a mix of office/remote work in Ireland, you choose what works best for your lifestyle. Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. The Opportunity Brightflag is growing. As a market leader, with a product that customers truly love, we're scaling quickly. To continue to build and evolve our AI-first product we're growing our Product & Engineering team. We have an exceptional team and a high bar. We challenge ourselves with ambitious goals, best practice standards and a drive for continuous improvement. If you want to grow, get better and accelerate your career within a driven Engineering team, Brightflag is the place for you. We are looking for a quality-minded Software Quality Assurance Analyst to ensure our platform continues to deliver best-in-class experiences for legal operations teams. You'll be embedded in a collaborative Product Feature team, designing and executing test cases that validate the features our customers rely on every day. The role is a mix of manual and automation testing, and our team increasingly uses AI to make testing more efficient. You'll be expected to bring AI tools into your workflow where it makes sense, whether that's generating test cases, accelerating automation scripts, or speeding up root-cause analysis. As the voice of quality within the team, you'll influence process improvements, strengthen our testing practices, and grow your skills while helping Brightflag continue to scale. What You Will Be Doing Work closely within an agile team (Software Engineers, Product Managers, UX Designers, Software QA) to ensure product feature quality Define, develop and maintain test cases with data sets & configurations Organise test set priorities and ranking which will flow into regression pack and automation test suites Execute manual testing for feature verification and regression Influence quality process improvements to act as an agent of change within the organisation Grow as a valued quality assurance colleague by increasing your product knowledge & skill set to enhance Brightflag’s product quality Participate in Sprint Refinements & Planning for sizing of testing effort, utilise retrospectives to improve teamwork Leverage AI-assisted testing tools to accelerate test case generation, test data creation, and coverage analysis and to help write and maintain automation scripts more efficiently Skills & Experience To be successful in the role, you need: Minimum of 3 year hands-on functional testing experience Demonstrated ability to write & maintain test cases with the ability to write good bug reports Experience testing Web Applications, REST API web services (e.g. Postman) Experience with Product & Test Management systems (Jira, Confluence, etc) Good database knowledge & SQL skills Demonstrated self-starter with ability to take direct steps to ensuring Product quality within team Great ability to analyse, estimate and plan work tasks within a team Ability to solve problems & troubleshoot Exceptional verbal & written communication skills and the ability to collaborate and influence within a product engineering squad Strong knowledge of QA methodologies & processes including efficiencies & strategies Demonstrated growth mindset in QA (reporting, troubleshooting, specialized testing.) Some knowledge of Automation testing (e.g. Playwright Java/Typescript) The following are a bonus! ISTQB or equivalent software testing certification preferred Experience in CI/CD environment Experience with Performance (e.g. JMeter), Security testing Life @ Brightflag We’re growing fast and so is the experience we can offer you: A huge opportunity to make a real impact, to shape what we do and where we are going. The exposure and challenge you need to learn, grow and progress your career in a high growth environment. Complex technical and business problems to solve and the trust and autonomy you need to go and solve them. A sound, helpful team, in a friendly, values-driven and inclusive environment. Competitive salary. Employer pension scheme. 25 days of holidays. Comprehensive health insurance, life insurance and long term illness/income protection. Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion. The Tax-Saver or Cycle-to-Work Scheme. Home office set-up supports. We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. About Brightflag Hi, we’re Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control. Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel. Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here . Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.