Software Systems Engineer - Web Security

Software Systems Engineer – Web Security Build the future of Autonomous SASE At Open Systems, we're redefining how network and security operations are delivered. Our Autonomous SASE platform combines AI-powered operations, advanced security services, and Level-3 engineering expertise to protect some of the world's most demanding organizations. We're looking for a Software Systems Engineer to help build and operate the web security capabilities at the heart of our global platform. If you're passionate about networking, cybersecurity, software engineering, and enjoy turning complex technical challenges into elegant solutions, we'd love to hear from you. Your Mission As a Software Systems Engineer specializing in Web Security, you'll help design, develop, and operate globally deployed web security services protecting organizations in more than 180 countries. You'll work at the intersection of software engineering, systems engineering, networking, and cybersecurity, contributing across the entire product lifecycle, from architecture and design through development, deployment, operations, and continuous improvement. What you'll do Develop and maintain software components for web security services. Improve monitoring, troubleshooting, and observability of our web security services. Investigate technical issues in development and production environments. Collaborate with engineers across networking, security, cloud, and platform teams. Participate in technical discussions, design reviews, and continuous improvement initiatives. As part of your engineering journey, you'll become certified as a Mission Control Engineer, gaining hands-on experience operating a broad range of network and security technologies. This also includes the opportunity to join our Network Operations Center in Honolulu, Hawaii for three-month assignments, working alongside engineers who operate our global security infrastructure. What you bring Required Degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Knowledge of networking fundamentals, including TCP/IP, TLS, DNS, HTTP, and HTTPS. Experience working with Linux/UNIX-based systems. Coding experience in one or more general purpose programming language (e.g. Python, Go, C++). Problem-solving and analytical skills. Proficiency in English. Nice to have Knowledge of network security principles and best practices. Experience working with cloud-native and containerized environments. Experience with observability and monitoring tools (e.g. Prometheus, Grafana). What you can expect Meaningful impact: Work on security challenges that protect organizations around the world. End-to-end ownership: See your work through from architecture and development to production and continuous improvement. Technical depth: Develop expertise across networking, security, software engineering, and cloud technologies. Global exposure: Collaborate with international engineering teams and gain hands-on operational experience through Mission Control. Continuous growth: Learn from experienced engineers and take on increasingly complex technical challenges. Flexible environment: Work in a collaborative culture that values autonomy, engineering excellence, and knowledge sharing. About Open Systems Open Systems is a leading provider of Managed SASE solutions, converging network and security functions on a cloud-native platform. Founded in 1990 and headquartered in Zurich, the Swiss cybersecurity company supports businesses and organizations in more than 180 countries with a holistic, customer-centric service model and 24×7 expert support. Our platform delivers secure, reliable connectivity across cloud, on-premises, and hybrid environments while providing a seamless experience through an intuitive customer portal. Powered by a centralized data platform and 24×7 managed services, Open Systems helps organizations strengthen security, simplify operations, and accelerate innovation—enabling secure networks that grow with their business. Discover more at www.open-systems.com.