Solution Architect, Bilingual (English and Spanish)

Solution Architect Are you ready to develop the future of retail? As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce. VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world. We build. We create impact. As a Solution Architect on the Solution team, you will make a positive impact by being responsible for: Customer Engagement and Communication Understand client’s overall business priorities and success measures, provide strategic guidance on how our products and services can effectively address their challenges. Use knowledge of customer context, portfolio expertise, and deep technical and market/industry knowledge to build long term relationship and credibility with customers individually or at scale Acts as the voice of the customer by driving new feedback into engineering and product teams. Architecture, Design and Deployment Run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments. Build, lead, and federate cross-functional teams around pre-sales, POC and pilot projects, ensuring the preparation of robust solutions for deployment to large accounts. Technical leadership Lead the introduction of new technologies or services that are aligned with customer needs in a variety of technologies and services to build scalable, resilient, and efficient solutions Driving Customer Success Lead, drive and manage engagements for repeatable achievement of revenue and consumption targets. Qualification we’re looking for: Experience : 3-4 years of proven experience as a Solution Architect or in a similar technical pre-sales role. An experience in retail would be a plus. Skills: Customer-centric at heart: every decision you make revolves around our customers and bettering their experience. Strong understanding of SaaS solutions Great project management skills: managing deadlines and delivering tasks/projects on time. Excellent verbal and written communication, with appropriate and logical structuring of thoughts process during discussion/ presentation. Abilities: Ability to liaise with individuals across a wide variety of operational, functional, and technical discipline and to work within a virtual global team environment. Ability to travel based on the work you do, and the clients and you serve. Spanish and English speaker. Education: ​​​​​​ BA/BS in related field: Business, Data Analytics, Computer Science or other STEM, Information Technology, Software Engineering etc. We innovate. We help communities thrive. VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers. The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together. We feel supported. You will too. VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including: Generous paid time off (PTO ): 35 days PTO to enable work/life integration and promotes a culture of trust. Health & Wellness : Eligibility for benefits starting day one, plus retirement savings plans. Financial future : While retirement savings plans vary by country, we help you plan for your future. Family-First Support : Navigate family challenges with our assistance, securing time for both your loved ones and self-care. Hybrid work : Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year. Time off to volunteer and give back to your community. Career Growth: E-learning opportunities and workshops, and global mobility potential Commute benefits : up to $100/month per employee for commuting expenses. Philanthropy : Our company matches employee donations up to $500 per year for causes close to your heart. All your information will be kept confidential according to EEO guidelines.