Solution Architect – Shared Data Migration (Tenant-to-Tenant ODSP & Teams files)

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role The Role: You are the Shared Data discipline Solution Architect responsible for defining and governing the end-to-end approach to migrating SharePoint Online, OneDrive for Business and Teams-connected file content during a global tenant-to-tenant M365 consolidation . This role exists because shared data migrations fail when they’re treated like a “tool run”. You will define the information architecture-aware migration blueprint : permissions fidelity, sharing behaviour, metadata, large content, throttling, delta strategy, validation, exception handling and stabilisation. You will ensure the factory can execute with repeatable patterns using third-party tooling (e.g., ShareGate or equivalent) and that wave migrations don’t collapse into rework. Key Responsibilities: - Define target-state information architecture and governance considerations relevant to tenant consolidation (sharing posture, permissions model, external sharing constraints, retention sensitivity, content ownership patterns). - Define the tenant-to-tenant ODSP migration strategy including discovery, mapping, staging, delta moves, cutover approach and post-move validation. - Standardise tooling approach (e.g., ShareGate / Quest / equivalent ): configuration baselines, scheduling patterns, throttling management, reporting outputs and error handling. - Define runbooks for key migration tasks: site migrations, OneDrive migrations, Teams files migrations, permissions reconciliation, link/sharing remediation, metadata validation. - Set and enforce quality gates : “ready to migrate”, “ready to cutover”, “accepted” criteria including evidence packs and sampling methodologies. - Create the exception framework for difficult content (very large libraries, broken inheritance sprawl, customisations, third-party integrations, legacy workflows, blocked file types). - Define a repeatable approach to permissions and sharing parity (what is “equivalent”, what must be remediated, what requires business sign-off). - Lead escalation on complex failures: permissions anomalies, throttling, content mismatches, orphaned identities, broken sharing links, Teams dependency problems. - Produce operational metrics for factory execution: throughput, failure categories, rework rate, top blockers and continuous improvement backlog. - Align Shared Data cutovers to Identity/Devices/Teams readiness so user experience is protected. Who You Are Must‑Have: - Proven delivery of tenant-to-tenant SharePoint/OneDrive migrations at enterprise scale which must be evidenced. - Deep SharePoint Online/OneDrive expertise (permissions, sharing, IA, metadata, site templates, modern site constructs, governance controls). - Hands-on experience using ShareGate (preferred) or comparable enterprise migration tooling and ability to interpret logs and failure modes. - Strong understanding of Teams-connected content storage patterns and how Teams usage intersects with SharePoint/OneDrive. - Experience building factory-ready runbooks, validation gates and evidence packs to drive repeatable execution. - Strong troubleshooting mindset: can isolate issues quickly, define a fix pattern and push it into standard practice. Good‑to‑Have: - Experience with highly regulated or complex governance environments (strict retention, compliance, sensitivity labelling interactions). - Familiarity with scripting and automation for checks/remediation (PowerShell/Graph). - Knowledge of common ODSP migration pitfalls: link behaviour, sharing model differences, permissions sprawl, performance constraints, change windows. Interpersonal & Consulting Skills: - Can drive standards adoption across multiple teams and regions without becoming a blocker. - Clear communicator of data risk and end-user impact; no false confidence. - Builds trust with business content owners through clarity, not jargon. - Maintains a high-quality bar and reduces rework through proper readiness control. - Coaches the factory SMEs; enables scaled delivery rather than acting as a bottleneck. Shift / Working Pattern Notes: - This role operates within a three‑shift 24x7 Factory model . The specific rota will be confirmed, but shift handovers are mandatory and performance is measured on shift outcomes. Peak cutover windows may require schedule flexibility. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.