Solutions Architect

Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today. Position Summary: Medavie is seeking an experienced Solutions Architect to play a key role in shaping and advancing our enterprise infrastructure strategy. In this role, you will design and guide the implementation of modern, secure, and scalable IT solutions that align with Medavie’s long-term business objectives . You will provide technical leadership across infrastructure initiatives, influence technology direction, and work closely with infrastructure, application, security, and operations teams. This is a senior, highly collaborative role with exposure to leadership and enterprise-wide decision-making. Key Responsibilities: As the successful candidate for the position of IT Solution Architect, you will be accountable for the following: Define and influence IT solution strategies that align with Medavie’s long-term business goals. Act as Infrastructure Applications Management Process Owner, developing and maintaining architecture designs, runbooks, policies, processes, procedures and support documentation. Design, plan, and implement new infrastructure technologies and major system enhancements. Lead or contribute to complex solutions across on-premises and cloud environments. Develop and maintain infrastructure roadmaps and system lifecycle milestones. Collaborate with business units, IT architects, application teams, vendor management, and operations. Evaluate and manage release, deployment, and lifecycle management practices. Analyze availability, reliability, maintainability, and serviceability of services and systems. Present recommendations on new and emerging technologies to senior leadership, clearly articulating business value. Promote standardization and automation to improve operational efficiency. Stay current with industry trends, emerging technologies, and best practices. Mentor and coach team members, acting as a technical role model and knowledge leader. Maintain architectural alignment with day ‑ to ‑ day operations by performing limited operational support and participating in an on ‑ call rotation as needed. Required Qualifications: Education: University degree or college diploma in Computer Science or a related field. Experience: 10+ years of experience in a relevant IT role. 5+ years of experience supporting Microsoft 365/Entra ID , on-premises Microsoft Windows Server systems and email solutions (Exchange Server/Exchange Online, Proofpoint) Other Qualifications: Strong understanding of infrastructure and development lifecycles. Hands-on experience designing, deploying, and operating solutions on-premises and in the cloud . Strong knowledge of Microsoft 365 core services and PaaS offerings, enterprise hardware/software systems (Windows Server, Active Directory, VMware vSphere) and software engineering processes Excellent analytical, organizational, and problem-solving skills. Preferred / Assets: Proven experience delivering large-scale IT solution deployments. Background as a system administrator, software developer, or IT operations professional with development experience. Knowledge of ITIL and IT Service Management frameworks. Experience developing strategic solution architecture plans. Certifications such as Microsoft Server Hybrid Administrator Associate, Microsoft Azure Solutions Architect, Azure Security Engineer Associate, Azure Administrator Associate, Microsoft 365 Administrator Expert, Scrum Master, Lean Six Sigma. Language Skills: English (Spoken and Written) required . French (Spoken and Written) considered an asset Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status. What’s in it for you? What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success. What we offer: Permanent full-time position with strong career growth opportunities. Hybrid or remote work arrangements. Flexible work environment and work-life balance. 100% employer-paid health, dental, and vision benefits (effective Day 1). 100% employer-matched Defined Contribution Pension Plan. Annual performance-based Incentive Bonus. A gifted week of vacation in your first year + optional Vacation Purchase Program. Support for professional development, training, and certifications. Wellness programs, health resources, and fitness discounts. Pay Range: $88,158 - $110,197 #CBM2 This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation. The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results. We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted. Our recruitment process may involve automated tools, including AI, to assist in screening applications. If you experience any technical issues throughout the application process, please email: [email protected] .