Solutions Engineer – Fintech Sponsor Bank

Description ABOUT US Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization! Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success. MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com . This role can be based remotely. Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arizona, North Carolina, Georgia, or South Dakota. ABOUT THE ROLE The Solutions Engineer serves as the technical and product expert supporting fintech partners throughout the full lifecycle—from solution design and onboarding to implementation and ongoing optimization. This role sits at the intersection of banking, technology, compliance and partner management. This role blends product expertise, regulatory awareness, and hands-on problem solving to ensure that fintechs can successfully build, launch, and scale financial products in partnership with the bank. You’ll work closely with internal team- compliance, risk, product, engineering, and operations—while guiding external partners through technical integrations, solution design, and ongoing optimization. WHAT YOU’LL DO Partner Integration & Technical Enablement Translate partner business models into compliant, scalable technical solutions using the banks and partners APIs, systems, and operational workflows. Lead technical discovery sessions, architecture reviews, and integration planning with fintech partners. Provide hands on support during onboarding, including API/SFTP troubleshooting, data mapping, and workflow configuration. Document integration patterns, best practices, and partner specific requirements. Product & Solution Design Collaborate with product, compliance and technology teams to design solutions that align with regulatory requirements and the bank’s risk appetite. Recommend technical approaches that balance partner needs with operational feasibility and compliance constraints. Identify gaps in current capabilities and advocate for enhancements that improve partner experience or operational efficiency. Technical Support & Issue Resolution Serve as the escalation point for complex technical issues across payments, ledgering, KYC/KYB, card issuing, ACH, wires, or other sponsor bank services. Monitor partner performance and proactively identify areas for optimization or risk mitigation. Cross Functional Collaboration Work closely with compliance and risk teams to ensure partner implementations adhere to regulatory and program requirements. Partner with operations to streamline processes and ensure smooth day to day execution of partner programs. Provide feedback to product teams based on partner needs, market trends, and integration challenges. Partner Relationship Management Act as a trusted technical advisor to fintech partners throughout the lifecycle of the relationship. Communicate complex technical concepts in clear, business friendly language. Support partner growth by identifying opportunities to expand product usage or improve performance. EDUCATION & WORK EXPERIENCE Minimum 5-7 years' experience, including time at a sponsor bank or BaaS provider, plus experience navigating regulatory requirements and leading complex, multi-stakeholder implementations Relevant experience in fintech, banking‑as‑a‑service, payments, or financial infrastructure platforms. Technical implementation, solutions engineering, or integration engineering in financial services. Payment systems, core banking platforms, or financial technology products Strong understanding of funds flows, APIs, data structures, and system integrations. Ability to troubleshoot technical issues across multiple systems and stakeholders. Familiarity with compliance‑driven domains such as KYC/KYB, AML, card issuing, or payments operations. Excellent communication skills with the ability to translate between technical and non‑technical audiences. Strong analytical and problem‑solving abilities. Preferred Experience working at a sponsor bank, BaaS provider, or fintech infrastructure platform. Knowledge of core banking systems, ledgering, and payment rails (ACH, RTP, card networks, wires). Background in solution architecture, technical consulting, or implementation engineering. Ability to navigate ambiguity and operate in a fast‑moving regulatory environment. What Success Looks Like Fintech partners integrate smoothly and launch on time. Technical issues are resolved quickly and with minimal disruption. Internal teams view you as a reliable, collaborative partner. Partners trust your guidance and see you as essential to their growth. The bank’s platform becomes more scalable, compliant, and partner‑friendly through your insights. BENEFITS AT MVB MVB Financial Corp., (“MVB”) offers an excellent selection of benefits for regular, part-time and full-time Team Members, including: Medical, Dental and Vision Insurance Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA) Short- and Long-Term Disability Plan Group Life Insurance 401K Salary Deferral Plan Wellness Program Education & Tuition Expense Reimbursement PTO and Unique Vacation Purchase Program Nationwide Pet Insurance Coverage #LI-Remote We encourage you to submit an application even if you haven’t performed every job duty listed above, as your skills may be transferrable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well-rounded organization.