Specialist ECAD, PLM & Alfresco AMS

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Konecranes is seeking an experienced Specialist ECAD, PLM & Alfresco AMS to join our Engineering Applications Support team. In this role, you will provide functional support for ECAD applications, with a primary focus on Zuken E3, associated engineering tools, and integrations with Teamcenter. As the primary Level 2 (L2) functional expert, you will support engineering users globally by analyzing issues, managing incidents, maintaining knowledge assets, coordinating escalations, and ensuring efficient resolution of application-related challenges. The position offers an excellent opportunity to work with global engineering teams and contribute to the continuous improvement of our engineering application landscape. Key Responsibilities ECAD Application Support Provide L2 functional support for Zuken E3 Schematics and associated modules. Support the growing adoption of E3 Multiuser, E3 Cable, and other E3 modules. Analyze and resolve configuration, usability, functionality, and user-related issues. Serve as the primary evaluation point for all E3-related support requests. Assess incidents and determine whether they can be resolved within L2 support or require L3 engagement. Ensure accurate and timely incident routing and escalation management. Minimize unnecessary L3 workload through effective troubleshooting and issue resolution. PLM & Integration Support Develop and maintain a strong understanding of Teamcenter and E3 integrations. Support translation-related requests from global users by reviewing, analyzing, and preparing translation data. Validate translation lists against E3 and Teamcenter data structures. Support troubleshooting of project naming conventions and file structure inconsistencies. Engineering Applications Support Provide L2 support for Powerator and other engineering applications. Handle functionality and configuration-related user inquiries. Support migration and conversion initiatives, including: DDSC to E3 migrations Legacy ECAD-to-E3 migration projects Assist in maintaining engineering application standards and best practices. Engineering Workstation & Deployment Support Support engineering workstation deployment activities. Assist users with: Software installations Virtual machine environments Legacy tool distribution Security-compliant software setup Support engineering teams in ensuring stable and efficient application environments. Collaboration & Continuous Improvement Work closely with global engineering, IT, and application support teams. Maintain and enhance support documentation and knowledge articles. Contribute to process improvements and service quality initiatives. Ensure a high level of customer service and user satisfaction across the engineering community. Compliance & Standards Ensure awareness and adherence to ISO 14001 and ISO 45001 standards The role is based in our office in SP Infocity, Pune – but it goes without saying that the remote & hybrid working is a part of our modern ways of working. Qualification and Experience Bachelor's or Master's degree in Electrical Engineering, Information Technology, or a related field. 6 to 8 years of experience in PLM, ECAD, or Engineering Application Support environments. Required Skills & Competencies Strong hands-on experience with Zuken E3 ECAD applications. Proven experience working with E3 and Teamcenter environments. Good understanding of engineering application support processes and incident management. Experience in supporting engineering software deployments and user environments. Strong analytical and troubleshooting skills. Ability to evaluate system issues and identify appropriate resolution paths. Excellent communication skills and fluency in English. Ability to collaborate effectively with globally distributed teams. Strong customer-service mindset and ability to manage multiple priorities. Preferred Skills Experience with other ECAD applications such as: ecsCAD DDSC Knowledge of engineering data migration and conversion projects. Understanding of electrical engineering design processes and workflows. Exposure to PLM-integrated engineering application ecosystems. Bachelor's or Master's degree in Electrical Engineering, Information Technology, or a related field. 6 to 8 years of experience in PLM, ECAD, or Engineering Application Support environments. What we offer to you As a Specialist ECAD, PLM & Alfresco AMS, you will play a critical role in supporting and enhancing the engineering application landscape used by our global engineering teams. This position offers a unique opportunity to contribute to impactful engineering projects, while being part of a culture that values initiative, ownership, and results This position allows you to work in a corporate in-house role, collaborating with global teams. You’ll be part of a team that values innovation, teamwork, and continuous improvement. At Konecranes, we believe in Winning Together—offering continuous learning and equal opportunities for self-development and leadership growth. We are committed to Driving for Better by fostering a flexible and inclusive work environment where you can be yourself and enjoy a healthy work-life balance. By Doing the Right Thing, we offer a competitive salary and the opportunity to work with a leading crane-building company known for its cutting-edge technology and global impact. Want to learn more about Konecranes and what your future colleagues have to say? Interested? Do you have what it takes, and do you see yourself joining our community and taking a key role in our Specialist ECAD, PLM & Alfresco AMS,? If yes, please submit your application with CV as soon as possible, latest by 28.08.2026 via Apply link below. Konecranes moves what matters . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.