Sr Consultant, Enterprise AI Adoption

Qualifications A minimum of 3 years' progressive experience in adoption, change management, training, or consulting delivery A minimum of 5 years' progressive experience in adoption, change management, training, or consulting delivery Client-Facing Communication: Strong facilitation, enablement, and client-facing communication skills; comfortable communicating with all levels of stakeholders. Enablement & Training Delivery: Ability to design and deliver hands-on learning, coach-the-coach sessions, and practical prompt/skill guides tailored to each client. Data Storytelling: Comfortable turning adoption data into a clear, compelling story using dashboards, metric packs, and data visualization. Problem-Solving: Thoughtful problem-solving skills, ability to work well in groups, and ability to generate creative solutions to ambiguous problems. Responsible AI & Safety: Working knowledge of practical AI safety practices, risk register upkeep, and Responsible AI principles. Tools & Platforms: Proficiency with Microsoft PowerPoint & Excel; delivery experience with one or more enterprise AI platforms (Microsoft Copilot, Glean, Google Gemini, Anthropic Claude) required. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $102,000 to $127,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay. The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all! If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer. Why WWT? World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today! What is the Solutions Consulting & Engineering Team and why join? Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges. Job Summary Works with clients day to day to make AI adoption real — assessing readiness, building enablement, and helping people change how they work. Job Responsibilities • AI use-case shaping: Helps surface high-value AI use cases with impact, feasibility, and usage insight; facilitates sessions to map opportunities, define what good looks like, and assign clear owners. • Planning & delivery: Puts adoption plans into motion, keeping delivery aligned to the client's strategy; builds the adoption roadmap, tracking logs, and the communications and training calendar. • AI readiness: Runs readiness assessments — mapping stakeholders and personas, capturing how teams work today, and surfacing risks worth watching — and translates findings into clear next steps. • Enablement & training: Builds and delivers the skilling, enablement, and communications that get people using AI; delivers the learning, runs coach-the-coach sessions, and produces quick-start guides and practical prompt examples. • Champions network: Runs the champion program day to day — nominations, first 30 days, recognition, and activity tracking. • Communications & engagement: Produces the communications, content calendar, adoption stories, FAQs, and launch messages, and keeps leaders and users engaged. • Facilitation & support: Hosts office hours, floor walks, surveys, and sentiment checks, and keeps the knowledge base current. • Persona, workflow & prompt enablement: Builds task inventories, learns how work flows, and translates it into AI-enabled ways of working; produces prompt and light agent/skill examples, skill ladders, and hands-on guides tailored to each client. • Value measurement: Builds the dashboards and assembles the regular metric packs that show adoption and depth of use; captures pilot results against baselines and keeps the value picture current with real usage; pulls usage and survey data to measure reach, activation, depth, and how behavior is shifting. • AI safety & responsible AI : Runs practical safety briefings and drills, helps keep the risk register current, and puts Responsible AI principles into practice across training and communications, following clear escalation paths. • Scale & sustain: Assembles reusable starter kits, checklists, and templates, plus refresher paths teams can return to; works alongside business and IT stakeholders to track progress and show what's working.