Sr. Key Accounts Manager - Supermarket

Facility: Remote USA Location: Workplace Type: Remote Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success. _ Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success. _ Why work for Dawn Foods? PEOPLE. PRODUCTS. CUSTOMERS. Why should you apply? We invest in you! Industry-leading health insurance on Day 1! Competitive Pay 401(K) + company match 10 Paid Company Holidays Paid Time Off Professional training Family-owned business over 100 years in service An opportunity for career advancement, working as part of an empowering workforce Job Purpose and Overview A Senior Key Account Manager at Dawn inspires confidence in enterprise customers with a well-articulated vision for Dawn bakery solutions and a compelling story about how to execute projects. They bring strong business acumen and political savvy to effectively navigate and achieve results in large, complex organizations. Our Senior KAMs build strong relationships and know how to positively influence challenging situations. They excel in ambiguous situations, gathering information to fully understand project needs. Senior KAMs drive profitable sales with our largest customers by accessing key decision-makers, earning trust, and building excellent relationships. Senior KAMs at Dawn generate valuable business insights and collaborate with customers to innovate bakery product solutions that drive mutual growth. They are just as effective at empowering our internal cross-functional teams to create great customer experience for key accounts. Our Senior KAMs bring Dawn values to life in every interaction, every day. Work Environment & Travel: This is a remote position within the Pacific or Mountain time zone, with travel up to 50% of the time. Candidates must reside within one of these time zones to be considered for this position. What will you do as a Senior Key Account Manager at Dawn Foods? Strategic Planning and Sales : Our Senior KAMs develop and execute successful short and long-term regional strategic plans for key account initiatives with Dawn product and service solutions, d riving growth within respective accounts to meet sales objectives. They s upport and reinforce all relevant North America campaigns, launches, and promotions, p artnering with sales, marketing, and regional leadership to influence the timing and execution of these events within key accounts. Leadership and Mentoring: Senior KAMs strengthen Dawn’s sales culture, drive strategy, and achieve our vision for success. They demonstrate these skills in teams and with individuals, building the strengths of Associate Key Account Managers (AKAM) by modeling Dawn’s Values and supporting our Circle of Excellence. SAMs are always reinforcing these principles, clearly communicating expectations, and asking powerful questions that guide an AKAM’s knowledge and skill development. Customer Relationships: Senior KAMs display an executive presence in their customer relationships, which builds trust and confidence in Dawn's product and service solutions. They proactively support customers, anticipating needs or concerns, always hoping to exceed expectations. They know positive work experiences and a strong collaborative spirit, which drives success for everyone. Cross-Functional Collaboration: Senior KAMs are adept at recognizing the unique qualities of each person and keenly observe strengths, bringing out the best in others. They navigate internal teams with ease and are equally comfortable in a customer’s executive office or manufacturing facility. They bring the right people into discussions at the appropriate time, managing priorities and leading outcome-based meetings. Operational and Administrative Responsibilities : Senior KAMs are skilled at optimizing enterprise CRM tools (Salesforce) to document and track opportunities. They naturally manage the flow of information, recognizing what’s important for different stakeholders. Monitoring sales forecasts and compiling portfolio business reports are integrated into their daily activities because they are grounded in data and carefully chosen sales metrics. They facilitate timely communication with customers, building trust at every opportunity. Professional Development: Dawn Senior KAMs attend and participate in regional trade shows, product demonstrations, plant tours, and customer events. We encourage participation in relevant professional associations and industry-specific groups to further our business and support employee development. Other duties as assigned What Does It Take to be a Senior Key Account Manager at Dawn Foods? Below are the minimum qualifications to be a fit for this job. High School Diploma or General Education Degree (GED) required Bachelor’s Degree in Business Administration, Sales, Marketing, or a similar discipline, or 10 years of relevant professional experience in lieu of a degree. A minimum of 7 years of experience in selling or marketing within the supermarket channel or transferable B2B sales experience A minimum of 5 years of experience and the ability to manage key accounts, drive sales growth, leverage existing relationships, and deliver profitability Established financial acumen; ability to partner with Key Account customers, acting as an informed and knowledgeable consultant and solution provider to help them succeed Experience in preparing and managing customer contracts, effectively negotiating with key accounts, and closing new business Hands-on experience and/or knowledge with Customer Relationship Management (CRM) software; Salesforce is preferred Proficient with multiple software applications, user interfaces, and digital technologies, including Salesforce or similar, and Microsoft Office Suite Able to travel up to 50% of the time Key skills and competencies: Key Account Management, Sales Strategy, Customer Relationship Management, B2B Sales, Supermarket Channel Sales, Negotiation, Sales Forecasting, CRM Software, Business Acumen, Cross-Functional Collaboration, Supermarket Channel Specific Needs: Extensive knowledge and experience selling to supermarkets (ISB – in-store bakeries) Demonstrated sales experience selling to and managing national or large regional accounts; preferred experience with triangle (multi-partner) sales. Experience supporting multiple customer stakeholders (e.g., buyer, purchasing, operations, R&D – research and development, and more) Preferences: Successful history of prospecting within national or large, regional accounts Working knowledge and experience with bakery operations and products is strongly preferred, along with a background in bakery production or a similar ingredients-based industry. Established baking industry network of brokers and small to mid-size manufacturers (SMM) Sales leadership experience within the food wholesale industry Proficient Spanish-speaking and comprehension skills to support day-to-day business communication are beneficial Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The normal work setting for this position is remote with regular travel, approximately 50% of the time. Occasional standing, walking, bending, and reaching may be required during normal work activities. Ability to lift and/or move up to approximately 15 pounds, and infrequently up to 25 pounds may be required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus on computer and non-computer tasks Note: The level of physical effort may vary from site to site and in some cases be greater or lesser than documented here. If this sounds like the opportunity that you have been looking for, please click "Apply.” About Our Benefits Dawn is proud to employ the top talent in the baking industry, and we reward our people with comprehensive health and well-being coverage, competitive compensation packages, and award-winning benefit offerings. We also help protect your future financial health with a generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness. Dawn encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits. Compensation The base salary for this position is $124,750 - $212,070 with eligibility to earn incentives. #LI-Remote #LI-AH1 _ An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law. Requisition ID: 38118 An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Date: Jul 7, 2026 If you need accommodation for any part of the employment process because of a disability, please send an email to [email protected].