Sr. Manager, Contracts & Registration

ABOUT SLATE At Slate, we’re building safe, reliable vehicles that people can afford, personalize and love—and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them. Position Overview The Contracts & Registration Manager is responsible for building and maintaining the systems, standards, and processes that underpin motor vehicle contract generation, title, and registration operations across multiple states. This role ensures end-to-end transaction processes are scalable, compliant, and efficient for both consumer and fleet sales. Working cross-functionally with digital and sales teams, the Manager drives operational excellence through standardized workflows, robust partner management, and a high-performing team of Registration Specialists. At Slate, we are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range offered for this role is $123,000-$154,000. Compensation may vary based on relevant experience, skills, and competencies, as well as geographic location. Key Responsibilities Build and maintain a standardized process for contract generation related to motor vehicle sales, ensuring accuracy, compliance, and scalability across all applicable states. Oversee and manage both contract and registration operations, including systematic processes, standards, and systems built for delivery and transactions related to vehicle sales in the US. Collaborate cross-functionally with digital and sales teams to design, implement, and maintain end-to-end registration and transaction processes. Lead and manage a team of Specialists responsible for state-by-state vehicle title, registration and contract processing. Support consumer and fleet sales transactions, ensuring efficient and accurate registration processing. Ensure day-to-day operations remain compliant with applicable state and federal regulations, partnering with the cross-functional compliance team as needed. Oversee partner programs, managing relationships with external agencies and service partners that support title and registration work, order management, and transaction management functions. Conduct regular audits of external partner performance, ensuring adherence to established service standards, SLAs, and regulatory requirements, and driving corrective action where needed. Track, analyze, and report on team SLAs, KPIs, and performance metrics, driving continuous improvement. Develop and present executive-level updates and performance reviews, communicating operational insights clearly to senior leadership. Qualifications & Requirements 5+ years of management experience, with a proven track record of leading operations teams. Specific background in motor vehicle title and registration, including experience with both licensed and unlicensed state requirements. Experience managing D&B contracts and vehicle transaction processes for consumer and/or fleet sales. Familiarity with Salesforce and multiple state-level DMV systems. Demonstrated ability to work cross-functionally with multiple departments, including digital, sales, and compliance teams. Experience managing external partner or vendor relationships. Strong analytical skills with the ability to track and interpret SLAs, KPIs, and operational metrics. Excellent presentation skills with the ability to prepare and deliver executive-level reviews and reports. WHY JOIN TEAM SLATE? At Slate, we’re fueled by grit, determination, and attention to detail. The start-up spirit of ingenuity and resourcefulness move our business forward. Team Slate fosters a culture of excellence, innovation, and mutual respect, and is motivated by shared principles. Safety First Delight Customers One Team Relentless Improvement Fast, Frugal, and Scrappy Respectful Collaboration Positive Legacy WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE. Slate is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].