Sr. Manager, Engineering

About Blackhawk Network Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Hybrid flexibility: At Blackhawk Network, you’ll enjoy the best of both worlds—focused remote work plus in-person collaboration on Tuesdays and Wednesdays, our regular in-office days at our Pleasanton headquarters. This rhythm gives you the tools, connection, and autonomy you need to make a real impact. Overview The Software Engineering Manager II will have full ownership over a front-end focused engineering team. This leadership role is cross-functional and will work closely with Product, UX/Design, Technical Program Managers, and other Engineering Leaders to deliver exceptional, consumer-facing web experiences. The manager will guide the tactical delivery of front-end features while contributing to the strategic vision for UI architecture and user experience quality. This role requires both hands-on front-end expertise and the leadership skills to develop a high-performing team. Responsibilities Hire, lead, and develop a team of front-end engineers building best-in-class, consumer-facing web applications. Play an essential role in attracting, developing, leading, and retaining front-end talent. Champion UI quality standards across performance, accessibility (WCAG), responsive design, and cross-browser compatibility. Partner closely with UX/Design teams to translate product vision into polished, accessible, and performant user interfaces. Build consistent tools, processes, and documentation to support onboarding and to align the team around front-end best practices, component libraries, and design systems. Mentor engineers in front-end architecture, modern JavaScript/TypeScript patterns, and craft — celebrating wins and coaching through challenges. Drive front-end design and architecture decisions, including component strategy, state management, rendering approaches, and API integration patterns. Cultivate a learning culture through brown bags, front-end guild events, hackathons, and conference participation. Own front-end quality metrics including Core Web Vitals, accessibility scores, error rates, and funnel performance. Align stakeholders around front-end technical direction and surface opportunities for UX and performance improvements. Qualifications Competencies Demonstrated track record of building and leading high-performing front-end engineering teams. Deep passion for user experience and delivering polished, accessible consumer interfaces. Strong partnership instincts — able to work fluidly with designers, product managers, and back-end engineers. Skilled at managing priorities, directing work, and supporting professional development for multiple team members. Comfort with A/B testing frameworks, feature flagging, and data-driven UI experimentation. Experience with localization/internationalization for multi-market products. Agility to adapt with shifting priorities, evolving browser APIs, and emerging front-end tooling. Skilled in verbal and written communication, including leading design reviews and presenting technical trade-offs. Ability to collaborate cross-functionally in a high-growth, distributed team environment. Technical Skills Expertise in modern JavaScript/TypeScript and front-end frameworks, with deep proficiency in React (or equivalent). Strong command of web performance optimization — Core Web Vitals, code splitting, lazy loading, caching strategies. Solid understanding of accessibility standards (WCAG 2.1+) and experience shipping accessible products. Proficiency in responsive design, CSS architecture, and design system implementation. Experience with front-end testing at multiple layers: unit (Jest), integration, and end-to-end (Cypress, Playwright). Strong understanding of browser security fundamentals: CSRF, XSS, Content Security Policy, CORS. Experience with API consumption patterns (REST/GraphQL) and managing client-side data fetching and caching. Familiarity with analytics and instrumentation — user behavior tracking, funnel metrics, session tooling. CI/CD pipeline experience including front-end build tooling and deployment practices. Experience building and maintaining component libraries or design systems. Familiarity with server-side rendering (SSR), static site generation, or edge rendering approaches (Next.js, etc.) a plus. Back-end awareness (RESTful services, APIs, BFF patterns) sufficient to collaborate effectively with server-side teams. Education and Experience BA/BS degree in Computer Science or related fields and 7+ years of experience OR 9+ years equivalent experience in software development 2+ years of management experience leading and mentoring engineers on distributed teams 5+ years of experience working in an Agile environment Extensive experience and knowledge in OO design and implementation Experience with leading enterprise-scale, production-worthy distributed systems development in the cloud (AWS preferred), including tools and processes Ability to handle multiple competing priorities in a fast-paced environment Benefits Salary Range for California Residents Only: $170,360.00 to $230,000.00 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. EEO Statement Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.