About the Role The U.S. Consumer Services and Membership Digital Experiences Technology team is at the forefront of driving American Express’ digital transformation. We bring together cutting-edge capabilities across digital experience engineering (web and mobile), AI/ML, marketing technology, enterprise platforms, and data governance. Marketing at American Express is undergoing a significant evolution—and this role sits at the heart of that transformation. You’ll lead high-impact initiatives that shape how we engage customers, leveraging modern technologies and data-driven insights to deliver personalized, seamless experiences. What You’ll Do Lead & Inspire : Manage, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, inclusion, and continuous learning Drive Execution : Oversee project delivery, including resource planning, timelines, and budgets, ensuring alignment with strategic goals Shape the Future : Partner with senior leaders to define and execute technology strategy and roadmaps Build & Deliver : Lead the design, development, deployment, and support of scalable, high-quality software solutions Collaborate Across Teams : Work closely with product, business, and cross-functional partners to deliver impactful solutions Innovate at Scale : Champion automation and modern engineering practices to improve efficiency and scalability Elevate Performance : Use metrics and feedback to continuously improve team effectiveness and software quality Attract & Develop Talent : Recruit top talent and create an environment where engineers thrive and grow Required Qualifications : Bachelor's or master's degree in computer science, Engineering, or related field (or equivalent experience) 8+ years of professional software development experience Proven experience leading and mentoring engineering teams Strong background in application design, development, and testing Experience with Agile methodologies (Scrum, Kanban) Solid understanding of secure, scalable, and high-performance system design Experience working with distributed systems and relational databases Demonstrated ability to collaborate with senior stakeholders and influence technical strategy Strong foundational knowledge of Google Cloud Platform (GCP) data services Hands-on experience with GCP BigQuery, BigTable, Google Cloud Dataproc for large-scale data processing, and Cloud Composer (Airflow) for workflow orchestration Preferred Qualifications: Hands-on experience building and testing modern applications Strong object-oriented design and architecture skills across platforms (Java, Python) Excellent communication skills, with the ability to translate complex technical concepts for business stakeholders Proven ability to define and deliver end-to-end technical solutions Passion for solving complex technical challenges and enabling team success Track record of contributing to multiple teams and driving broader organizational impact Practical experience leveraging AI-assisted development tools to accelerate project delivery Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain position.
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