Sr. People & Culture Operations Manager (m/w/x)

About Grover Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste. We are looking for an enthusiastic Senior People & Culture Operations Manager to join the People team at Grover, full-time and minimum 3 days per week (Tuesday-Thursday) at our Berlin HQ. Reporting directly to our Director of People & Culture, you would lead our People admin & operations team and own the operational backbone of our People function. This role is the go-to owner for payroll, HRIS, people reporting, and process documentation, making sure the fundamentals run smoothly, accurately, and at scale as the company grows. 🎯 What you will contribute: Team Leadership & Employee Lifecycle: Manage and develop 1-2 People Admin/Operations team members, setting priorities and ensuring accurate, timely delivery Act as escalation point for complex payroll, HRIS, and compliance questions Own employee lifecycle management (onboarding to offboarding) with clear, documented processes Payroll : Own end-to-end payroll (GmbH & EOR) with finance and external providers Manage payroll compliance (tax, social security, benefits) across jurisdictions Handle payroll audits, reconciliations, and year-end processes HR Admin Tech Management : Own the HR Admin tech, including HRIS platform: data accuracy, configuration, workflows, permissions, and integrations. As well as the Admin ticket system and workflows in cooperation with IT Drive system improvements, automations, and new features People Reporting & Analytics : Own people reporting (headcount, turnover, DEI, org changes) and dashboards for leadership Handle ad-hoc data requests from People, Finance, and Leadership Documentation & Process: Own People policies, SOPs and employee-facing guides, keeping them current with legal/regulatory changes Standardize and improve People ops processes for efficiency and scale Compliance & Continuous Improvement : Ensure compliance with local labor law and data protection (GDPR) Automate manual processes and improve employee experience Partner with Finance, Legal, and IT on audits and system projects 🤝 What you bring: 4+ years in People/HR Operations, including 1-2 years in a leadership/people management role within German-based companies (100+ local employees). Startup or scale-up experience is a strong plus. Hands-on experience managing and running German payroll processes - whether in-house or seamlessly alongside external service providers. Solid working knowledge of German labor law, data privacy (GDPR), and payroll compliance requirements. Strong proficiency with HRIS platforms (e.g., Personio, HiBob, Workday, BambooHR) and a forward-thinking mindset using AI tools and automation to streamline workflows, eliminate manual admin, and scale HR operations. Comfortable building reports, auditing data integrity, and translating People metrics into meaningful operational insights. A natural knack for designing, documenting, and scaling clear processes to turn complexity into structured workflows. Exceptional attention to detail, maintaining strict accuracy and confidentiality with sensitive employee data. Ability to break down complex administrative, legal, or payroll topics into simple, digestible guidance. C1+ English and B2+ German (required to confidently navigate German labor/payroll nuances and communicate with external partners). ❤️‍🔥 What you will love about us: BVG monthly discount to drive you everywhere in Berlin Virtual or In-person Coaching Sessions with the Fürstenberg Institut Physical health support with Urban Sports Club Annual learning budget of 750€ 15 remote business days per year to work abroad Exclusive Grover Tech discount for you & your loved ones Engaging, open office located in Berlin-Schöneberg with regular events A diverse global team of 75 nationalities (and counting!) - genuinely the nicest group of colleagues who will soon become friends Embark on a rewarding journey with the Grover Rocketship, where your impact is felt, and together, we cultivate a more circular world. 💚 Grover is an equal opportunity employer. We celebrate diversity and welcome every applicant, regardless of gender, age, ethnicity, religion, sexual orientation, disability, or background. We are looking forward to e-meeting you! 🚀