Sr. Sales Strategy and Operations Analyst

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The APJ Sales Strategy & Operations team acts as a trusted partner to sales leadership, helping shape regional priorities, optimize field execution, and ensure sustainable business growth. As a Senior Analyst, Sales Strategy and Operations, you will partner closely with regional stakeholders to break down complex business challenges, translate raw data into clear narrative insights, and support key decision-making across the Asia-Pacific and Japan (APJ) region. In this role, success is driven by structured reasoning, clear communication, and a strong appetite to learn. We value candidates who can unpack ambiguous problems, pinpoint key drivers, and help teams make informed decisions. This position is an individual contributor role reporting to a Director of Sales Strategy and Operations. Responsibility Use SQL (e.g., Snowflake) and Salesforce data to build and refine datasets that power reporting to support key initiatives, identifying trends and resolving data quality issues Break down complex sales, operational, and go-to-market challenges into structured, solvable components Analyze operating metrics, pipeline, and sales performance data to build clear, actionable recommendations for business leaders Support key planning initiatives, including territory design, market segmentation, quota setting, and headcount allocation across APJ Distill complex analytical findings into intuitive presentations and executive updates for cross-functional partners and regional sales leaders Build collaborative relationships across Sales, Sales Development, Marketing, Finance, and Global Operations to align teams around shared strategic goals Identify operational bottlenecks, ask thoughtful questions, and explore new ways to streamline processes and reporting for the team Adhoc duties as directed by Management Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years in sales strategy, consulting, investment banking, or related fields Hands-on experience working with data (e.g., in Excel/Spreadsheets, financial modeling, or quantitative analysis) to identify trends, draw conclusions, and support decisions Preferred Experience with SQL/Snowflake, Salesforce CRM Proven ability to listen actively, build trusting relationships across cross-functional teams, and work collaboratively to achieve shared goals. Prior experience in B2B GTM strategy (especially SaaS) Strong ability to structure messy, complex problems from scratch using logic and structured reasoning A genuine eagerness to learn new business models, domains, and tools quickly. You are comfortable asking questions when you don't know the answer and exploring new topics independently Ability to apply deepening functional expertise and upcoming technologies (like AI) to deliver both routine and non-routine work with increasing autonomy Excellent written, verbal, and visual communication skills and can explain technical or quantitative findings in simple, clear terms tailored to your audience Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected]. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance. Applicant and Candidate Privacy Notice