Sr. Specialist - Procurement

Job Summary Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products. Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company. The role is based in Hyderabad, India(hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration. What makes a Difference As a Sr. Specialist - Procurement, you will play a critical role in supporting Global Costing and Procurement Master Data operations. You will contribute to data accuracy, process compliance, operational excellence, and stakeholder satisfaction by ensuring seamless execution of costing requests and master data activities across global procurement functions. What Makes You the Right Fit? Experience in Procurement Operations, Costing, or Master Data Management. Strong working knowledge of SAP and procurement systems. Expertise in data validation, accuracy, and governance. Experience managing SLAs, TATs, and case resolution. Strong analytical and problem-solving skills. Excellent stakeholder management and communication abilities. How Would You Stand Out? 5-8 Years Experience supporting global procurement and costing operations. Proven success in process improvement, standardization, and automation initiatives. Strong stakeholder management skills with the ability to collaborate across Procurement, Finance, Supply Chain, and Business teams. Experience driving data quality, governance, and compliance initiatives. Exposure to operational metrics, reporting, and continuous improvement programs. Key Responsibilities Global Costing Operations Execute end-to-end costing requests in alignment with defined SOPs and SLAs. Validate costing inputs and maintain data accuracy across procurement systems. Support pricing and costing updates while ensuring compliance with internal controls. Partner with regional stakeholders to resolve costing-related queries and discrepancies. Case Management & Service Delivery Manage ServiceNow and Procurement Master Data cases within agreed turnaround times. Review and proactively resolve ageing and non-ageing cases. Ensure accurate documentation of resolutions and case closures. Escalate complex issues appropriately and ensure timely follow-up. Master Data Management Maintain high-quality, consistent, and accurate procurement master data. Perform data validation, corrections, and updates as required. Support audits, compliance reviews, and data governance initiatives. Stakeholder Management Collaborate with Procurement, Finance, Supply Chain, and Business stakeholders on operational requests. Provide timely updates and maintain effective communication. Guide stakeholders on process requirements and system capabilities. Continuous Improvement Identify opportunities to improve processes and operational efficiency. Support automation, standardization, and optimization initiatives. Participate in knowledge-sharing and cross-training activities. Reporting & Analytics Track operational KPIs including TAT, backlog, productivity, and ageing cases. Analyze trends and recommend corrective actions. Support preparation of management reports and operational reviews. Success Metrics SLA/TAT Compliance Costing Accuracy First Time Right (FTR) Rate Backlog & Ageing Case Reduction Productivity & Throughput Stakeholder Satisfaction Continuous Improvement Contributions Required Skills Procurement Operations Global Costing & Pricing Master Data Management SAP (Preferred) ServiceNow Microsoft Excel & Reporting Tools Analytical & Problem-Solving Skills Stakeholder Management Process Documentation & SOP Adherence Preferred Competencies Attention to Detail Customer Focus Accountability Continuous Improvement Mindset Collaboration & Teamwork Adaptability and Learning Agility Why Choose Us? Hybrid model(3 days/week). Two-way transportation. Learning and development programs. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more