Staff Tech Lead Manager, Delivery Platform

What we’re building and why we’re building it. Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users. Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers. The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base. It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Meet Fetch AI & Data AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact. Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use. Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows. About the Role Fetch is entering its AI-first era, and we're looking for a Staff Software Engineer to serve as Technical Lead Manager for AMPS, our delivery platform team. You will architect and evolve the systems that connect Fetch's data products to external partners - including governed data products, clean rooms, DSP connectors, and legacy data feeds - while reducing internal risk and unlocking new go-to-market opportunities. This role sits at the intersection of platform architecture, partner integration, and data governance. You'll work closely with Product, TPM, GTM, and AIM stakeholders to define technical strategy and roadmap priorities, while managing a team of junior engineers. The management component is intentionally light today; as the team scales, we expect to split off a dedicated Engineering Manager, allowing this role to remain focused on architecture and technical leadership long-term. AMPS operates within a broader partner model: Sales/GTM owns the commercial relationship, the Technical Account Manager (TAM) owns account cadence and partner communication, Solutions Engineering (SE) owns partner-facing technical delivery and first-line triage, and the Data Product TPM coordinates cross-team exceptions and shared-product changes. Within that model, AMPS owns the export and delivery infrastructure layer - including the data export service, supported connectors, and delivery mechanisms that SE configures for partners. You'll be the platform-level technical owner for systemic, recurring, or infrastructure-level delivery issues. Role Responsibilities Architect the Delivery Platform: Own the architecture of the data export service, connectors, and delivery mechanisms across clean rooms, DSP integrations, governed data products, and legacy feeds. Build reusable platform capabilities and establish technical standards that improve reliability, performance, security, and scalability. Own Reliability, Risk & Escalations: Be accountable for platform reliability, observability, and auditability. Lead resolution of systemic delivery failures escalated by SE or the Data Product TPM, and identify opportunities to reduce risk to partner trust, data integrity, and revenue. Drive Multi-Quarter Technical Strategy: Define and execute initiatives that shape AMPS and the broader Data organization, such as migrating legacy feeds to governed products or evolving connector architecture for new partner types. Evaluate emerging technologies and tackle ambiguous, cross-team technical problems that require broad alignment. Lead Through Influence: Partner with Product, TPM, GTM, TAM, SE, and AIM to align roadmap execution and technical direction. Translate architectural tradeoffs into business outcomes, anticipate cross-team dependencies and misalignment, and provide technical leadership across organizational boundaries. Mentor & Multiply Impact: Mentor engineers across levels and help raise the team's technical bar through coaching, feedback, and strong engineering practices. Model the technical and data-handling standards you want the broader organization to adopt. Minimum Requirements 12+ years of professional software engineering experience, with increasing scope and technical ownership. Strong platform or software engineering background, with experience architecting scalable, reliable systems; data delivery, integrations, or connector-style infrastructure is a plus. Demonstrated success defining and delivering multi-quarter technical initiatives involving ambiguous problems and multiple teams. Experience owning shared infrastructure or platforms designed for reuse, scalability, and predictable operation. Track record of establishing and driving adoption of technical standards or best practices across teams. Experience designing systems that interface with external partners or third parties, with strong attention to reliability, data quality, and governance. Proven ability to lead cross-functional technical initiatives and drive architectural alignment without relying on formal authority. Strong understanding of data infrastructure fundamentals, including pipelines, governed data access, and delivery at scale. Experience distinguishing systemic platform issues from partner-specific or configuration issues and driving the appropriate resolution path. Strong mentorship and coaching skills across engineering levels, including senior engineers. Fluency in modern software ecosystems such as Kubernetes, event streaming, CI/CD, observability tooling, and AI-assisted development workflows. Ability to communicate complex technical strategy and architectural tradeoffs clearly to technical and non-technical stakeholders. Comfortable operating in ambiguous, evolving environments with a focus on measurable business and technical outcomes. Preferred Requirements Experience with clean rooms, DSP integrations, or similar partner-facing data infrastructure. People management or team-lead experience; a strong mentorship track record can substitute for formal management experience. Familiarity with data governance and compliance-aware system design. Experience modernizing legacy data feeds while building governed alternatives. Exposure to AdTech, MarTech, or data-monetization ecosystems. Track record of improving reliability, latency, or developer velocity on a data- or integration-heavy platform. Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers . At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles) Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].