Strategic Account Director

Company Description Synter is focused on using AI agents to drive sustainable growth for businesses across industries. The company designs intelligent solutions that help organizations optimize revenue, streamline operations, and make data-informed decisions. Team members collaborate with clients to integrate AI-driven capabilities into their existing workflows and strategies. Joining Synter offers the opportunity to work at the intersection of technology, consulting, and business innovation, contributing to scalable growth initiatives. The organization values curiosity, adaptability, and a commitment to delivering measurable outcomes.
Role Description The Strategic Account Director is a full-time remote role responsible for leading key client relationships and driving growth through Synter’s AI solutions. In this role, the individual manages a portfolio of strategic accounts, develops account plans, and identifies opportunities to expand product and service adoption. Daily activities include consulting with client stakeholders, understanding their business objectives, and aligning AI-driven strategies to deliver value. The role involves coordinating cross-functional teams, overseeing contract negotiations, monitoring performance metrics, and ensuring high client satisfaction. The Strategic Account Director also contributes to sales forecasts, supports go-to-market initiatives, and provides feedback to internal teams on product and service improvements.
Qualifications

• Strong Analytical Skills to interpret data, assess account performance, and inform strategic decisions
• Expertise in Contract Negotiation to structure, negotiate, and manage agreements with key clients
• Consulting experience to guide clients on adopting AI-driven solutions and optimizing business processes
• Strategic Planning capabilities to develop account growth plans, set priorities, and align initiatives with client goals
• Sales experience in managing complex deals, building pipelines, and achieving revenue targets
• Proven success in managing strategic or enterprise accounts, ideally in technology, SaaS, or AI-related industries
• Excellent communication, presentation, and relationship-building skills with diverse stakeholders
• Ability to work independently in a remote environment, prioritize multiple initiatives, and collaborate across teams
• Bachelor’s degree in Business, Management, Marketing, or a related field; advanced degree is a plus
• Familiarity with AI, data-driven solutions, or digital transformation projects is highly beneficial