Student Assistant- Financial Aid & Coaching

Department Overview: The Office of Online & Professional Learning Resources (OPLR) is seeking a student to assist with various support-related services for online students, primarily services related to success coaching and financial aid. This position offers flexible hours and competitive wages. We offer an opportunity to gain professional-level work within Higher Education. We are happy to coordinate information interviews to help you learn about career options within Higher Education and further develop your skillset. Join a fun team and help make a difference in student lives, while gaining valuable skills and working a flexible schedule! Anticipated Start Date 10/5/26 Anticipated Hours Per Week 10 - 20 hours/week during academic school year Schedule: Work Location and Hours • Flexible hours based on your schedule. • This position may be eligible for telecommuting. Telecommuting agreement will be finalized upon hire. • Office of Online & Professional Learning Resources (OPLR) is located at 780 Regent Street, near the Kohl Center and within walking distance of UW-Madison campus. • 10-20 hours per week with flexible scheduling o Office hours are 8:00am-6:00pm, Monday-Thursday; 8:00am-4:30pm, Friday o Work early or work late, depending on your needs. o Additional hours are available during winter, spring, and summer breaks. Salary/Wage Range: Hourly $15.00 to $15.00 Number Of Positions 1 Position Summary/Job Duties: The Office of Online & Professional Learning Resources (OPLR) is seeking a student to assist with various support-related services for online students, primarily services related to success coaching and financial aid. Responsibilities: • Maintain accurate student information and enrollment plan records in CRM (customer relationship management) system • Assist with monitoring, managing, and logging student communications (primarily email). • Track steps in student onboarding processes and work closely with success coaching and financial aid teams throughout student onboarding • Scanning, filing, and processing mail • Data entry • Use of various systems, including CRM and document imaging systems • Assist with special projects or activities as assigned, or desired Knowledge, Skills, Abilities • Proficient in Microsoft Excel, Word, PowerPoint • Good organizational, time management, and problem-solving skills • Skilled in typing, data entry • Attention to detail • Ability to apply judgment and analysis to work performed Qualifications: Minimum Qualifications: A good candidate for the position must have the following skills and abilities • Strong communications skills. • Good organizational, time management, and problem-solving skills • Ability to apply judgment and analysis to work performed • Excellent attention detail • Ability to work with a team and independently • Proficient in Microsoft Excel, Word, PowerPoint • Must be an enrolled technical, undergraduate, or graduate student • Comfortable learning new systems and processes • Must be self-driven Physical Demands Typical office duty demands. Application Instructions: Email cover letter and resume to Basia Owczarek, Senior Financial Aid Coordinator, at [email protected]. Please include “Student Help” in the subject line. Applications will be accepted until the position is filled. The resume and cover letter should address the following: • Relevant work experience and educational background. Please describe how your skills will be valuable to our team and how you believe this position could help you achieve your long-term career goals. • Availability for summer and fall Contact: Org: Universities of Wisconsin, Office of Online & Professional Learning Resources Web: https://www.wisconsin.edu/offices/academic-and-student-affairs/uw-extended-campus/ Email: [email protected]