Supervisor, Clinical Services

Our client is a dynamic not-for-profit organization, dedicated to supporting children, youth, and families by delivering compassionate, responsive mental health services. They provide a full continuum of services, including counseling, prevention and well-being programs, short-term live-in treatment, crisis stabilization, youth justice services, and special needs programming. Our client's focus on coordinated access ensures that every child and youth aged 0-17 receives tailored, multi-disciplinary care to meet their unique needs. They are looking for passionate people to join their vision and mission! Are you passionate about contributing to meaningful change? The Pod Group is partnering with this amazing organization to place a resourceful, compassionate, and skilled individual to fulfill the role of Supervisor, Clinical Services. WHY YOUR ROLE MATTERS 🔍 As the Supervisor, Clinical Services, you will play a pivotal role in overseeing and coordinating the delivery of high-quality clinical care within the organization. By implementing best practices and continually evaluating service delivery, the Supervisor helps to enhance the overall quality of care provided to patients, ensuring that the organization meets its commitment to excellence in services. This is a rewarding opportunity to be part of a dedicated team making a real difference in the community. If you are a strategic, motivated, and determined professional looking for purpose-driven work, we want to hear from you. HOW YOU WILL MAKE AN IMPACT 🎯 Provide clinical supervision, consultation and training to therapists, group facilitators, and contracted staff to ensure exceptional clinical support services. Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management. Provide expertise on high-risk cases, including risk assessment and crisis intervention, as requested by staff. Monitor client intakes into the program to ensure every client has been provided with a high level of clinical service from the team. Determine the training and professional development needs of the team and develop/update program curriculum and tools for programs with team consultation. Support the implementation of the program’s strategic plans, direct and monitor clinical activities so that strategic goals and approved budgets are met. Ensure the clinical teams understanding of all clinical and administrative procedures and determine where the policies, procedures and protocols require updates or adjustments to ensure best practices are being adhered to. Respect the agency to maintain and strengthen collaborative relationships with community partners on various projects and initiatives as assigned. Facilitate and support scheduling, audits, performance management and quality monitoring of services. Maintain a high level of clinical competence, participate in professional/program development, clinical training opportunities and staff training. Stay informed about CRPO, OCSWSSW and other regulations and industry best practices through ongoing professional development. Perform other duties as assigned. WHAT YOU WILL BRING 🎓 A Bachelor's degree in Social Work or a relevant field. A Master's degree highly preferred. Meet the Clinical Supervision Criteria as per the CRPO: Minimum of 5 years of extensive clinical experience. Completion of 1000 direct client contact hours and 150 hours of clinical supervision. Completed or willing to complete 30 hours of directed learning in providing clinical supervision (course work, supervised practice as a clinical supervisor, individual/peer/group learning, and independent study). Registration with the OCSWSSW or the CRPO. Current Standard First Aid, CPR and CPI certificate. Supervisory experience in a Not-for-profit, unionized environment is a strong asset. Proven ability to lead by example, engage and mentor staff, and guide teams toward successful project completion and goal achievement with humility and efficiency. Effective communication and interpersonal skills. Strong strategic planning, team building and facilitation skills. Change management experience is considered an asset. Able to meet flexible hours as needed, with a rotating on-call schedule. OUR COMMITMENT TO EDIB The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging. OUR PARTNERSHIP - THE POD GROUP The Pod Group (PG) connects candidates with amazing career opportunities in Ontario! We collaborate extensively with not-for-profit and community-based organizations, including health, social services, developmental, housing, mental health, and community health care. We promote a unique candidate experience that integrates equity, diversity, inclusion and belonging in our engagement with candidates. Our recruitment strategy focuses on learning more about your career goals and aligning your passion with mission-driven work. We thank you for your interest in applying! Salary Range: $75,913 to $97,567 CAD Annually Vacancy: Current Opening