🤝 We're Hiring: Supplier Management Assistant / Specialist
📍 Location: United Arab Emirates (Remote)
🕒 Employment Type: Full-Time
💼 Experience Level: Entry-Level to Mid-Level
🌐 Work Arrangement: Fully Remote
About Us
We are a supply-chain and procurement-focused organization committed to developing reliable, compliant, competitive, and high-performing supplier relationships.
Our teams collaborate across Supplier Management, Procurement, Supply Chain, Finance, Legal, Quality, Logistics, Operations, Risk, and business functions to ensure suppliers consistently meet requirements for quality, cost, delivery, capacity, compliance, and service.
The Role
We are seeking a detail-oriented Supplier Management Assistant / Specialist to support supplier onboarding, qualification, performance monitoring, relationship management, documentation, risk management, commercial analysis, and supplier improvement initiatives.
The successful candidate will help maintain a strong supplier base, monitor supplier performance, identify risks and improvement opportunities, and ensure supplier information and compliance records remain accurate and up to date.
Key Responsibilities
- Support day-to-day supplier-management activities.
- Maintain accurate supplier records, profiles, contacts, agreements, certifications, licenses, and performance history.
- Support supplier onboarding, registration, and qualification processes.
- Collect and verify supplier documentation required for approval.
- Coordinate supplier due-diligence activities with Procurement, Finance, Legal, Compliance, Quality, Risk, and other relevant teams.
- Review supplier information for completeness, consistency, and accuracy.
- Maintain approved supplier lists and supplier-category records.
- Support supplier prequalification and capability assessments.
- Collect information regarding supplier capabilities, capacity, facilities, geographic coverage, product or service portfolio, lead times, quality standards, and operational capabilities.
- Assist with supplier evaluation and selection processes.
- Prepare supplier comparison summaries and evaluation documentation.
- Maintain supplier master data in ERP, procurement, supplier-management, or other approved systems.
- Process approved supplier-data changes and ensure appropriate documentation is maintained.
- Monitor supplier contract status, renewal dates, and key contractual requirements.
- Maintain contract and agreement trackers.
- Coordinate with Procurement and Legal teams regarding contract renewals, amendments, and supplier documentation.
- Track supplier obligations, pricing, delivery requirements, quality standards, service levels, and other contractual commitments.
- Support requests for quotation, proposal, and supplier information where required.
- Coordinate supplier responses and ensure submissions are complete and received on time.
- Organize supplier quotations, commercial proposals, technical documents, and supporting information.
- Assist with supplier commercial evaluations and benchmarking.
- Monitor supplier performance against agreed KPIs and service-level requirements.
- Track supplier on-time delivery, order fulfillment, quality, responsiveness, lead times, capacity, pricing, and issue resolution.
- Prepare supplier performance scorecards and reports.
- Identify suppliers that are consistently underperforming.
- Support supplier corrective-action and performance-improvement plans.
- Track corrective actions, responsibilities, deadlines, and completion status.
- Maintain records of supplier incidents, non-conformances, complaints, service failures, and corrective actions.
- Coordinate with Quality teams regarding supplier defects, non-conforming products, and quality investigations.
- Support supplier quality reviews and audits where applicable.
- Monitor supplier certifications, licenses, insurance, regulatory approvals, and other compliance documentation.
- Track document expiry dates and initiate renewal follow-up.
- Escalate supplier compliance gaps to Procurement, Legal, Compliance, Quality, or management.
- Support supplier-risk assessments and supplier segmentation.
- Maintain supplier-risk registers and risk documentation.
- Monitor supplier risks related to financial stability, capacity, quality, delivery, geographic concentration, single-source dependency, regulatory requirements, and business continuity.
- Support contingency planning for critical or high-risk suppliers.
- Identify potential alternative suppliers or backup sources where required.
- Monitor supplier concentration and single-source exposure.
- Support supplier segmentation based on spend, criticality, risk, performance, and strategic importance.
- Maintain appropriate classifications for strategic, preferred, approved, conditional, and other supplier categories.
- Analyze supplier spend and purchasing patterns.
- Prepare supplier-spend reports by category, supplier, business unit, geography, and other relevant dimensions.
- Identify opportunities for supplier consolidation and spend optimization.
- Support Procurement in identifying cost-saving and strategic-sourcing opportunities.
- Monitor supplier pricing against approved contracts, purchase orders, and agreed rates.
- Identify price discrepancies and coordinate corrective action.
- Support supplier negotiations by preparing historical spend, pricing, performance, and benchmarking information.
- Monitor supplier payment and invoice issues in coordination with Finance.
- Compare supplier invoices with purchase orders, contracts, goods-receipt records, and agreed pricing.
- Investigate invoice discrepancies and coordinate resolution with suppliers, Procurement, and Finance.
- Monitor supplier delivery schedules and expected order fulfillment.
- Coordinate with suppliers regarding delayed, incomplete, incorrect, or damaged deliveries.
- Escalate critical supply disruptions and shortages.
Key Performance Indicators (KPIs)
Performance will be measured through a combination of supplier performance, supply continuity, commercial, quality, and compliance KPIs, including:
- Supplier on-time delivery
- Supplier delivery accuracy
- Supplier quality performance
- Supplier defect rate
- Supplier lead-time adherence
- Supplier service-level compliance
- Supplier corrective-action completion
- Supplier issue-resolution time
- Supplier compliance rate
- Supplier documentation accuracy
- Supplier onboarding cycle time
- Supplier-risk review completion
- Supplier capacity availability
- Supplier continuity performance
- Cost savings
- Supplier-spend optimization
- Contract-price compliance
- Invoice accuracy
- Supplier performance-score improvement
- Internal stakeholder satisfaction
Candidate Profile
The successful candidate should have experience in supplier management, procurement, sourcing, supply chain, purchasing, vendor management, quality, or a closely related discipline.
This position is suitable for an organized and analytical professional who can balance supplier relationships with strong commercial, operational, and compliance requirements.
What You'll Bring
- Previous experience in supplier management, procurement, purchasing, sourcing, supply chain, vendor management, or related operations.
- Strong understanding of supplier-management and procurement processes.
- Experience with supplier onboarding, qualification, evaluation, or performance monitoring.
- Strong organizational and documentation-management skills.
- Excellent attention to detail.
- Experience maintaining supplier records and master data.
- Understanding of purchase orders, contracts, quotations, invoices, and supplier agreements.
- Strong Microsoft Excel skills.
- Experience with ERP, procurement, supplier-management, or contract-management systems.
- Ability to analyze supplier performance and spend data.
- Strong communication, negotiation, and relationship-management skills.
- Ability to work professionally with external suppliers and internal stakeholders.
- Strong follow-up and issue-resolution capabilities.
- Ability to manage multiple suppliers, categories, deadlines, and documentation requirements.
- Knowledge of supplier KPIs, SLAs, and scorecards is advantageous.
- Experience with supplier audits and corrective-action programs is advantageous.
- Understanding of supplier-risk management and business-continuity planning is advantageous.
- Familiarity with RFQs, RFPs, tenders, and sourcing processes is advantageous.
- Knowledge of quality-management concepts and supplier quality is advantageous.
- Experience with Power BI, Tableau, SQL, or other analytical tools is advantageous.
- Strong ethical standards, commercial integrity, and professional judgment.
- Ability to work independently and effectively within a fully remote environment.
- Relevant degree or diploma in Procurement, Supply Chain Management, Business Administration, Operations, Engineering, Finance, Quality Management, or a related discipline.
- Professional certifications in procurement, supply chain, sourcing, supplier management, or quality are advantageous.
- Experience working with UAE or wider GCC supplier networks is highly desirable.
- Arabic language proficiency is advantageous.