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Support Consultant

scaling | grow together
Posted 6 hours ago
🇦🇺Australia🏢Hybrid📁Customer Support
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South Melbourne | Flexible WFH | Full-time

Help entrepreneurs turn opportunities into action.

Scaling is a growing platform connecting entrepreneurs and business owners with opportunities across partnerships, referrals, capital raises, equity and more. With 14,000+ users, we’re ready for our next stage of growth and we’re looking for a people-focused Community Support Consultant to help make it happen.

Why join us?

  • Connect with ambitious entrepreneurs – Build relationships with a growing business community.
  • Make a real impact – Help members activate, engage and progress their deals.
  • Be part of something growing – Join a startup with plenty of room to make your mark.

What You’ll Do

  • Proactively call and engage inactive and new members.
  • Follow up with members and help progress live deals.
  • Respond to support queries and member questions.
  • Keep CRM records and follow-ups organised.
  • Capture feedback to help improve the Scaling platform.

What We’re Looking For

You’re a natural communicator who enjoys helping people, is comfortable picking up the phone and takes initiative. You’re organised, resilient, detail-oriented and confident using CRM tools such as HubSpot.

Ready to help build the deal engine for entrepreneurs? Apply now!

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