About Us
Bublishing is a dynamic self-publishing company specializing in health and wellness literature.
With over 100,000 books sold across more than 100 countries, Bublishing has established itself as a leader in the niche market of health-focused publications.
The company is committed to producing high-quality books and utilizing innovative marketing strategies to ensure their reach and impact.
Job Description
This is a remote position.
About Us:
We’re a fast-growing book publishing company passionate about helping authors bring their stories to life and reach millions of readers. Our team is rooted in innovation, creativity, and customer satisfaction. As we continue to grow, we’re looking for motivated Support and Sales Agents to be part of our new high-impact outbound team.
Position Overview:
As a Support and Sales Agent, you’ll play a key role in assisting potential and existing clients across multiple channels—phone, email, and social media. Your job is to ensure each customer has a smooth and supportive experience while also helping them move forward confidently with their publishing goals. Whether you’re resolving a concern or closing a sale, your efforts directly contribute to the company's growth—and your income.
What You'll Be Doing:
Customer Support & Engagement
Respond to inbound and outbound calls with professionalism and empathy.
Assist customers through email and social media with timely, helpful responses.
Follow support and sales scripts while personalizing the experience when appropriate.
Sales & Conversion Across Channels
Engage leads via phone, email, and social media DMs.
Help warm leads convert by educating them on packages, offers, and benefits.
Upsell or recommend additional services based on customer needs.
Track interactions and follow up with interested prospects.
Performance & Learning
Hit or exceed individual sales and support targets.
Participate in regular coaching and training sessions.
Share insights to help improve sales strategies and customer experience.
What We’re Looking For:
1–2 years of experience in phone, email, or social media-based sales or support (BPO, retail, publishing, or similar industries).
Strong communication skills, written and spoken.
Confident, friendly, and professional presence across all channels.
Self-motivated, organized, and performance-driven.
Willingness to learn and grow with a supportive team.
Comfortable using tools like Google Workspace and CRMs (training provided).
What We Offer:
Earning Potential
$800/month base pay.
Fixed 10% commission on net sales, with the opportunity to increase up to 16% based on sales volume.
A clear path to grow your earnings the more you contribute.
Remote Flexibility & Growth
Remote-first work setup with schedule flexibility.
Comprehensive training provided—no need for years of experience.
Opportunity to grow with a company that values performance and promotes from within.
Be part of a passionate, mission-driven team that loves books and supports authors globally.