Support Specialist, Automation (remote)

We are seeking a skilled and detail-oriented Automation Support Specialist to join our growing RPA automation team. In this fully remote role, your primary focus will be supporting and maintaining existing automation solutions built with UiPath and Power Automate, including monitoring performance, troubleshooting issues, and ensuring reliable, ongoing value delivery. You will also contribute to new automation projects as a secondary responsibility, supporting development and enhancements as needed. If you enjoy supporting, refining and stabilizing automation bots, comfortable working with AI-augmented tools, and excited to contribute to real business impact, this could be your next great opportunity.

What We Offer

• Opportunities to work on impactful automation projects that enhance business operations
• 100% remote working flexibility
• A supportive, growth-focused team environment

Key Responsibilities

• Support the development, deployment, and maintenance of RPA solutions using UiPath and Power Automate
• Troubleshoot and resolve issues in existing automation workflows to maintain performance and reliability
• Support and maintain automations that incorporate AI components, including document processing and intelligent classification features
• Collaborate with business users and technical teams to gather requirements, identify improvement areas, and support ongoing enhancements
• Maintain detailed documentation for workflows, issue resolutions, and system updates
• Ensure compliance with best practices and internal standards for automation design and security

Required Skills & Qualifications

• 2+ years of hands-on experience with UiPath and Power Automate in real-world automation projects
• UiPath Certified Advanced RPA Developer (UiARD) or UiPath Certified Automation Developer Professional certification is required
• Actively uses AI tools (such as Microsoft Copilot, Gemini, or equivalent) in day-to-day work, and understands AI-augmented automation
• Familiarity with AI features within UiPath or Power Automate (e.g. Document Understanding, AI Builder) is an advantage
• Strong problem-solving, debugging, and analytical skills
• Familiarity with production support processes and root cause analysis
• Ability to communicate technical issues clearly and collaborate effectively in a remote team setting

If you're passionate about ensuring the success of automation solutions, love solving complex problems, and want to grow your career in a fully remote role with real business impact, we would love to hear from you.

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