Ensure
the
highest
level
of
quality
when
interacting
with
our
customers,
be
customer-oriented
and create value for customers as well as for Hapag-Lloyd
Evaluate
customer
potential
and
conduct
MR
Sales
Planning
Continuously
improve
the
customer
portfolio
by
securing
new
accounts
and
removing underperforming accounts
Ensure
regular
updates
of
all
activities
in
Salesforce
Review
customer
performance
with
Sales
Manager
and
define
appropriate
actions
Where
appropriate
for
their
market
serve
as
specialists
for
a
segmented
vertical
Prepare
and
conduct
visits,
report
and
follow-up
on
visits
Conclude
contracts
for
MR
customers
(proposal,
negotiation,
closing)
Record
commitments
(tender
tracking/commercial)
Drive
CU
business
for
foreign
MRs
and
adhere
to
Push-Pull
process
Selectively
engage
in
TM
discussions
where
relevant
(e.g.,
tender
guidance
and
negotiations, special commodity market rates, etc.)
Provide
feedback
on
the
market
including
rates,
competition
activities,
market
conditions
etc
to
all relevant stakeholders
Give
clear
info
to
Sales
Coordination
regarding
pricing
requirements
to
enable
future communications with TM
Provide
clear
info
to
Sales
Coordination
regarding
handover
to
Customer
Service
Apprenticeship
in
Shipping
or
Bachelor’s
degree
5
years
of
experience
in
the
maritime
industry
or
equivalent
combination
of
education
and
experience
Experience
in
Sales
and/or
Customer
Service
functions
Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others
Demonstrated
strong
listening,
verbal
and
written
communication
skills
Self-starter,
self-motivated,
resourceful
and
responsive
Demonstrated
ability
to
be
multi-task,
set
priorities,
organize
work
and
implement
action
items
Analytical
skills
Ability
to
work
effectively
in
a
team
environment
and
good
interpersonal
skills
Comprehensive
knowledge
of
user
application
systems
(FIS,
CRM,
COMPASS,
MS
Office)
Fluent
in
English