SVP of Infrastructure & Reliability

We're building an AI-native Infrastructure & Reliability organization where autonomous agents investigate incidents, generate RCAs, validate changes, and safely remediate production issues.

We're looking for an SVP of Infrastructure & Reliability to lead this transformation. You'll own platform reliability for enterprise customers while building the AI operating model that defines how modern infrastructure teams work.

What You'll Do

• Own uptime, reliability, MTTR, and customer experience across a large-scale SaaS platform.
• Lead a senior global team of Infrastructure, Platform, and Reliability engineers.
• Design and continuously improve AI agents for incident response, auto-remediation, change validation, and operational automation.
• Stay hands-on by writing code, improving AI agents, and leading major customer incidents.
• Partner directly with enterprise customers, engineering leadership, and the CEO during critical situations.
  
  

What We're Looking For

• 10+ years leading Infrastructure, Platform Engineering, DevOps, Cloud Operations, or Reliability organizations.
• 3+ years as an SVP, VP, or Head of Engineering.
• Proven experience operating enterprise SaaS platforms on AWS.
• Hands-on technical leader who still writes production code.
• Experience building or leading AI-powered operations, AIOps, or autonomous infrastructure.
• Daily user of modern AI engineering tools such as Claude Code, Cursor, or similar.
• Strong executive communication skills and advanced English.
  
  

Why Join Us

You'll help build one of the first AI-native Infrastructure & Reliability organizations at enterprise scale. Instead of managing growing operations teams, you'll create AI systems that eliminate operational work while improving reliability for some of the world's largest brands.

• Fully remote
• AI-first culture
• No limits on AI tooling
• Global team
• Enterprise scale