System Analyst

Job Description This position functions as part of an Agile team with heavy understanding and usage of the Azure DevOps tool as part of the required skillset. The System Analyst 3 is responsible for gathering, documenting, and testing clear, unambiguous business requirements from the client. Understanding the business requirements thoroughly in order to communicate business needs and system functionality to technical and non-technical stakeholders, project team members, and the user community. The System Analyst serves as the ScrumMaster (heavy usage of Azure DevOps tool) on projects and coordinates with the PMO’s Project Manager for artifacts/documentation needed on State of Michigan projects. The System Analyst is responsible for working with the project team and stakeholders to examine existing and future-state business processes, data, and systems. This information is used to guide the gathering of business requirements and executing test cases as they relate to the desired system. Job Duties Gather, analyze, and document business and functional requirements. Develop process flows, use cases, and user stories with clear acceptance criteria. Translate business needs into technical specifications for development teams. Create test plans, test scenarios, and detailed test cases based on requirements. Execute functional, integration, and regression testing; log and track defects. Support User Acceptance Testing (UAT) and coordinate with business partners. Validate that delivered solutions meet documented requirements and quality standards. Collaborate with developers, project managers, and business stakeholders to clarify requirements and resolve issues. Assist with system demonstrations, training materials, and production validation. Ensure documentation remains accurate and updated throughout the project lifecycle Requirements 3 years: Business Analyst Quality Assurance Analyst Azure DevOps Knowledge – or similar tool like JIRA (comfortable with creating epics/features/user stories for projects as well as moving cards through project lifecycle) Understanding of BA, QA, DEV roles/responsibilities Experienced with as-is/to-be processes and content creation Experience with creating product roadmap Familiarity with Project Management Methodologies/Agile Adept with using BA/QA tools (e.g., FIGMA, Visio Desired Skills Previous work experience as a QA Minimum Education None Location Local candidates only. The candidate must reside within 1-hour of Lansing, MI by the time of submission. Position is a hybrid schedule NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. This position has on-site/in person workdays on Tuesday/Wednesday. Working hours Monday-Friday, approximately 8:00 a.m. to 5:00 p.m. Additional Requirements Must be authorized to work in the United States; We are unable to offer sponsorships at this time Must undergo a background check and drug screening for employment. Employment Terms This is a W2 position 40 hrs per week HYBRID schedule - NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. This position has on-site/in person workdays on Tuesday/Wednesday. About Zenfreed At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Benefits We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.