System Analyst (Workplace Technology)

We’re looking for a S ystem Analyst for Workplace Technology to join us at Telia. I’m Lukas Mikalauskas , leading our Workplace Technologies and Support Services , and I’m searching for someone ready to grow with us. We’re a supportive, forward-thinking team focused on managing 20,000 endpoint devices across the Nordics and Baltics – keeping every colleague’s digital workday running smoothly . What you’ll do: You’ll build our Digital Employee Experience (DEX) practice from the ground up – turning endpoint data into insight, and insight into action. Develop live fleet health dashboards and alerting on top of Splunk and Microsoft Endpoint Analytics – the data pipelines already exist; you’ll make them work for us Create the metrics and baselines that define digital experience health across our Windows, Mac, and Citrix environments – device performance, patch and compliance error trends, session quality Consult our engineering teams and Service Desk with evidence-backed problem statements – correlating telemetry with ticket patterns to eliminate root causes before users are affected Shape our DEX roadmap – from operationalizing today’s tooling to building the case for what comes next What will help you thrive in this role: This is a build role, not a maintain role – you’ll be our first System Analyst dedicated for Workplace t echnology , so ownership and analytical curiosity matter more than a perfect CV match. Ability to turn raw telemetry into a clear story: baselines, trends, anomalies, and a recommendation that drives action Experience with building dashboards and analysis in Splunk (SPL) or a similar telemetry and analytics platform would be an advantage Familiarity with modern endpoint management – Microsoft Intune and/or SCCM, and Windows endpoint internals (performance, updates, compliance) is a plus Exposure to DEX platforms (Nexthink, 1E, ControlUp , Lakeside), Endpoint Analytics, macOS/ Jamf , Citrix, or scripting (PowerShell, Python, KQL) – a strong plus Fluency in English Join us to shape smarter living for people, businesses, and the planet At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Top Employer and Sustainability Leader , we drive change with large-scale, impactful projects while building a sustainable, inclusive world. Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact. What we offer At Telia, we care about your well-being, growth, and sense of belonging: • Additional health insurance and pension plans • Workation : work from anywhere in the EU for up to 30 days per year • Extra vacation days based on tenure (up to 5 additional days) • Discounts on Telia services , including free home internet • Partner offers and discounts (SPA, cafes, events) • Telia Kids Club : summer camps for employees’ children • Company-supported sports activities (yoga, basketball, running) • Internal training , leadership programs and job shadowing to explore new roles… and more . Monthly salary range for this position – from 2960 to 4440 Eur Gross + annual performance/sales bonuses . Although it may vary depending on your skills and experience. Ready to make better happen? We look forward to receiving your application by August, 30th, 2026 Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply! If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner . Background and reference checks will be part of the process. Want to know more about this role? Please reach out to Lukas Mikalauskas at l [email protected] Equal opportunities At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength. Join us and let’s make better happen – together! More about our culture: www.telia.lt/karjera