Systems Administrator

Description StrataTech Education Group StrataTech Education Group focuses on the acquisition, growth and development of specialized career education schools, particularly skilled-trade programs designed to address the nation’s growing infrastructure needs. The company’s Tulsa Welding School subsidiary was founded in 1949 with campuses in Tulsa, Okla., Jacksonville, Fla., Houston, and Dallas (Irving) Texas. Tulsa Welding School is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) and is a member of the American Welding Society and the Association of Private Schools, Colleges, and Universities. TWS-Jacksonville is a branch campus of Tulsa Welding School, located at 2545 E. 11th St., Tulsa, OK 74104. Licensed by OBPVS and ASBPCE. Licensed by the Florida Commission for Independent Education, License No. 2331. Tulsa Welding School & Technology Center (TWSTC), a branch campus of Tulsa Welding School, opened and started training students in 2014. TWSTC is located at 243A Greens Road in Houston, Texas. The Refrigeration School, Inc (RSI) was founded in Phoenix, Arizona in 1965. RSI trains students in the technical services that are needed today and challenges the student to reach their highest level of academic knowledge and leadership capabilities. Accredited School, ACCSC. Licensed by the Arizona State Board for Private Post-Secondary Education. StrataTech Education - Core Values At StrataTech, we are zealous advocates of positive and sustainable life change through skilled trades education. We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service. Together, we are on fire to inspire and collectively strive to make a true impact in the lives of others. Collectively, our organizational core values are focused on promoting an incredible work environment, with genuine and authentic people, which is both challenging and fun, while focused on serving the needs of others. Together, we are united with the desire to make a positive impact in the lives we touch and in the communities we serve. Challenging and Fun: Challenging and fun describes our culture at StrataTech. We cultivate an environment in which our faculty, staff, and students feel joy in asking questions, challenging the status quo, and always innovating and exploring new horizons. With a forward-thinking mentality and an energizing spirit, together we find fun in every challenge. Creating an Incredible Work Environment: StrataTech Education Group and our schools, Tulsa Welding School, and The Refrigeration School Inc, exist to change people's lives and create opportunities that empower them to build a life they're proud of – for themselves, their families, and their communities. This applies as much to students as it does to faculty and staff. We are unified in our commitment to change lives through a collaborative, inclusive community that encourages excellence within each and every one of us. We value diversity, equity, inclusion, and belonging (DEIB), recognizing the importance of creating a culture that embraces and celebrates individuals from all backgrounds and perspectives. This commitment further strengthens our mission to change lives and build a vibrant community. Genuine People: We are all, individually, genuine people. As a unifying value, this means StrataTech is a space that actively encourages and celebrates each individual's authentic self. We care about each other's growth, both personally and professionally, and celebrate it, fostering genuine, authentic relationships based on honesty, accountability, respect, and being of service to one another. We hire genuine people and encourage them to bring their whole selves to work or the classroom every day. We have built a culture of kindness and support that helps people feel comfortable being themselves, confident about what they contribute, championed in taking risks or trying new things, and joyful about showing up. Force for Good: StrataTech is a force for good in the world by creating opportunities for people to find meaning, purpose, creativity, and financial stability. We espouse a conscious capitalist ethos that exists within our economic system but balances it with an ethical framework and the belief that life—and business—is about making a positive impact. We strive to make a positive and sustainable impact on the lives and communities (and world) we serve by creating employment opportunities both internally and in the trades that we train students for. Everyone has the potential to positively impact the world and we communicate that to our faculty, staff, and students. We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service. Together, we are on fire to inspire and collectively strive to make a true impact in the lives of others. Position Summary: We are seeking a skilled and service-oriented System Administrator to join our IT team. The System Administrator is responsible for the day-to-day administration, maintenance, security, and optimization of the organization's IT infrastructure. This role ensures the availability, performance, and reliability of systems that support employees, clients, and technology solutions within the post-secondary education sector. The ideal candidate has strong technical expertise, excellent troubleshooting skills, and a commitment to providing reliable technology services that enable teaching, learning, student success, and business operations. RESPONSIBILITIES include the following: Infrastructure Administration • Administer and maintain Windows and Linux servers in physical and virtual environments. • Manage Active Directory, Azure Active Directory (Microsoft Entra ID), Group Policy, DNS, DHCP, and related directory services. • Configure, monitor, and maintain virtualization platforms such as VMware or Hyper-V. • Maintain enterprise storage, backup, and disaster recovery solutions. • Perform server installations, upgrades, patch management, and system lifecycle management. Cloud Services • Administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive. • Support cloud infrastructure and identity management within Microsoft Azure. • Monitor cloud resources for performance, security, and cost optimization. Network Support • Assist with the administration of network infrastructure including switches, firewalls, wireless networks, and VPN connectivity. • Monitor network performance and troubleshoot connectivity issues. • Coordinate with network and security teams to maintain secure infrastructure. Security & Compliance • Implement and maintain security best practices for servers, endpoints, and cloud services. • Manage endpoint protection, vulnerability remediation, and system hardening. • Monitor system logs and security alerts. • Support compliance with organizational policies and applicable privacy and security standards. User Support • Provide Tier 2 and Tier 3 technical support for infrastructure-related issues. • Resolve escalated incidents within established service levels. • Support faculty, staff, administrators, and internal business units with technical solutions. • Participate in an on-call rotation as required. Monitoring & Maintenance • Monitor system availability, capacity, and performance. • Proactively identify and resolve infrastructure issues before they impact users. • Develop automation scripts to improve operational efficiency. • Maintain accurate system documentation, inventories, and configuration records. Project Participation • Participate in infrastructure modernization initiatives. • Assist with system migrations, upgrades, and technology implementations. • Collaborate with cross-functional teams to support institutional technology projects. • Evaluate emerging technologies and recommend improvements. Education and Experience: Required Qualifications • Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience. • 3–5 years of experience as a System Administrator or in a similar infrastructure support role. • Experience administering Windows Server environments. • Experience with Microsoft 365 administration. • Experience with Microsoft Entra ID (Azure Active Directory). • Knowledge of virtualization technologies such as VMware or Hyper-V. • Experience with backup and disaster recovery solutions. • Strong understanding of TCP/IP networking fundamentals. • Experience with PowerShell or other scripting languages. • Strong analytical and troubleshooting skills. • Excellent written and verbal communication skills. • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications • Experience supporting organizations in the post-secondary education sector. • Experience with Learning Management Systems (LMS) integrations and educational technologies. • Experience with Azure infrastructure services. • Experience with Intune and endpoint management. • Familiarity with identity federation and single sign-on technologies. • Experience with enterprise monitoring tools. • ITIL Foundation certification. • Microsoft, VMware, or CompTIA certifications. Knowledge, Skills, and Abilities • Strong customer service orientation. • Excellent problem-solving and critical-thinking skills. • Ability to work independently and collaboratively. • Strong organizational and time-management skills. • Ability to document technical processes clearly. • Commitment to maintaining confidentiality and data security. • Continuous learning mindset with an interest in emerging technologies. Physical Environment: • Most work is performed in a temperature-controlled office environment • Incumbent may sit for long periods of time at a desk or computer terminal • Incumbent may use calculators, keyboards, telephones and other office equipment • Stooping, bending twisting, and reaching may be required • Some work may be completed in classroom or shop environment Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.