Systems Administrator

Systems Administrator Building Technology That Helps Make Recovery Possible At Pinnacle Treatment Centers, technology is more than infrastructure. It is a critical part of helping individuals, families, and communities access life-changing treatment and recovery services. As one of the nation's leading providers of substance use disorder treatment, Pinnacle Treatment Centers operates a growing network of treatment facilities across multiple states, serving thousands of patients every day. Behind that mission is a dedicated technology team responsible for keeping our systems secure, connected, innovative, and operational. We are seeking an experienced Systems Administrator with strong Microsoft 365 expertise to help drive our cloud-first technology strategy, strengthen cybersecurity, and support the systems that enable our teammates to make recovery possible every day. Why This Opportunity Stands Out This is not a traditional help desk or maintenance role. As a Systems Administrator, you will serve as a subject matter expert for Microsoft 365 technologies and play a key role in: Modernizing and optimizing enterprise technology platforms Leading cloud administration and automation initiatives Driving cybersecurity best practices Supporting identity and access management Managing enterprise collaboration tools used across the organization. Working with innovative Microsoft technologies including Entra ID, Intune, Defender, Purview, Teams, Exchange Online, SharePoint Online, and OneDrive Influencing technology decisions that impact thousands of teammates across a multi-state healthcare organization. For technology professionals who enjoy solving complex problems, automating processes, improving security posture, and working in a Microsoft-centric environment, this role offers tremendous opportunity for growth and impact. What You'll Do Lead Microsoft 365 Administration You will serve as a key administrator and technical expert for Pinnacle's Microsoft 365 environment, including: Exchange Online SharePoint Online Microsoft Teams OneDrive Microsoft Entra ID (Azure AD) Strengthen Security & Compliance Cybersecurity is a major focus of this role. You will help manage and enhance: Multi-Factor Authentication (MFA) Conditional Access Policies Identity Protection Data Loss Prevention (DLP) Microsoft Purview Compliance Solutions Role-Based Access Controls (RBAC) Microsoft Defender Security Tools Your work will directly contribute to protecting organizational data and supporting compliance requirements in a healthcare environment. Driving Automation & Innovation We are looking for someone who constantly seeks ways to improve efficiency. Responsibilities include: Developing PowerShell automation scripts Streamlining administrative processes Enhancing provisioning and lifecycle management Improving operational efficiency through automation and standardization Supporting continuous improvement initiatives throughout the technology environment Support Enterprise Growth Additional responsibilities include: Managing Microsoft 365 licensing and capacity planning Participating in network and infrastructure projects Supporting complex technical escalations Leading feature rollouts and technology updates Developing documentation, governance standards, and technical procedures Participating in on-call support rotations and scheduled maintenance activities when needed Required Qualifications Bachelor's degree in Information Technology or related field, or equivalent professional experience. Minimum of 5 years of systems administration experience. Minimum of 3 years managing and administering Microsoft 365 environments. Experience supporting enterprise cloud collaboration and identity platforms. Strong expertise with: Microsoft 365 Administration Microsoft Entra ID (Azure AD) Exchange Online SharePoint Online Teams OneDrive Intune Advanced PowerShell scripting and automation experience. Strong understanding of cloud technologies, identity management, and Microsoft best practices. Why Join Pinnacle Treatment Centers? Mission-Driven Work Every system you support helps enable treatment, recovery, and life-changing care for patients across the organization. Modern Technology Environment Work with leading Microsoft cloud technologies and play a significant role in our ongoing digital transformation efforts. Professional Growth Expand your technical expertise across cloud administration, cybersecurity, automation, compliance, endpoint management, and enterprise infrastructure. High Visibility & Impact Your work will directly influence organizational efficiency, security, and teammate productivity across a large multi-state healthcare organization. Join a Team That Powers Recovery If you are an experienced Systems Administrator looking for an opportunity to combine innovative Microsoft technologies with meaningful work that positively impacts lives, we encourage you to apply.