Systems Administrator (Remote - Ontario)

**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.** Why make ONWA your career choice? Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is generous and supports our workforce and their family members: Competitive salaries Generous paid vacation time Paid time off at Christmas above paid vacation time Additional paid stat and civic holidays 35-hour work week Comprehensive benefits program including health, paramedical, dental, vision, and EAP. All premiums are covered by the employer. Healthcare Spending Account and Lifestyle Spending Account Competitive Retirement Savings Plan Paid sick days Paid cultural/personal wellness days Flexible scheduling to support work-life balance Ongoing professional development. Possible reimbursement on a portion of cell phone and internet expenses VISION: At the Ontario Native Women’s Association (ONWA), we celebrate and honor the safety and healing of Indigenous Women and Girls as they take up their leadership roles in the family, community, provincially, nationally, and internationally for generations to come. SCOPE: Reporting to the Information Systems Manager, the Systems Administrator is responsible for the administration, maintenance, and support of ONWA's technology infrastructure, cloud services, and organizational technology systems. The position ensures the security, availability, and reliability of organizational technology resources while providing technical expertise and support to staff across multiple office locations and remote work environments. The Systems Administrator manages Microsoft 365 services, server and network infrastructure, cybersecurity controls, and system access to support day-to-day operations. The role participates in technology projects, system upgrades, and continuous improvement initiatives while working collaboratively with staff, leadership, vendors, and service providers to deliver secure, effective, and reliable technology solutions throughout the organization. QUALIFICATIONS: SKILLS: Post-secondary Diploma or Bachelor's Degree in Information Technology, Computer Science, Systems Administration, Network Administration, or a related field. Minimum three (3) to five (5) years of experience in systems administration, network administration, cloud technologies, or information technology support. Experience administering Microsoft 365 services, user accounts, permissions, and collaboration platforms. Experience supporting Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting network infrastructure, including switches, routers, wireless technologies, VPNs, and firewall solutions. Experience supporting cloud-based environments and remote workforce technologies. Experience with virtualization technologies such as VMware, Hyper-V, or equivalent platforms. Strong troubleshooting, analytical, and problem-solving skills. Strong customer service and communication skills, with the ability to support both technical and non-technical users. Strong organizational skills with the ability to manage multiple priorities and deadlines. Ability to work independently and collaboratively within a team environment. Proficient working knowledge of Microsoft Office applications and organizational technology systems. Experience working with IT service management and ticketing systems. KNOWLEDGE: Knowledge of enterprise technology platforms, collaboration tools, governance frameworks, cybersecurity principles, and security best practices. Knowledge of Windows Server administration, Active Directory, Group Policy, DNS, and DHCP. Knowledge of network infrastructure, connectivity solutions, and technology support practices. Knowledge of backup, recovery, disaster recovery, and business continuity principles. Understanding of cloud technologies, hybrid environments, and modern workplace solutions. Knowledge of IT service management practices, ticketing systems, and technical support processes. Ability to speak an Indigenous language is considered an asset. Please know, this is an existing role we are looking to fill. We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you would like to learn more about the job, please send us an email at [email protected].