Systems Analyst

A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities. Since 2011, Baylor has been named as one of the nation’s “ Great Colleges to Work For ”. Great Colleges to Work For® is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career. What We’re Looking For The Systems Analyst is a key member of Baylor’s Student Systems team within the Department of Information Systems and Services. This team supports Ellucian Banner and other relevant systems that serve the University’s student population. This role reports to the Director of Student Systems and partners closely with campus stakeholders to understand business needs, solve problems, and deliver thoughtful, reliable technical solutions. While experience in higher education systems is helpful, we are primarily seeking a motivated analyst who is curious, adaptable, and driven to learn. The ideal candidate is self-directed, strategic, and innovative, with a strong commitment to customer service and continuous improvement. A bachelor's degree in Computer Science, Information Systems, or related field and one year of relevant experience are required. A master's degree and three years of relevant experience is preferred. Required Qualifications Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders Basic understanding of relational databases and ability to query data (e.g., SQL) Ability to manage multiple priorities and meet deadlines in a collaborative team environment Strong attention to detail and commitment to data accuracy and integrity Ability to learn new technologies and systems quickly with minimal supervision Demonstrated ability to think critically and approach problems with creativity and curiosity The ideal candidate will have the following preferred qualifications: Experience with SQL, PL/SQL, or other database programming languages including familiarity with database procedures, functions, views, triggers, etc. Experience developing or supporting integrations between systems (APIs, data feeds, etc.) Experience using Ellucian Banner Student system in a technical support capacity Knowledge of higher education data needs and common processes (Admissions, Registrars, Advising, Financial Aid, Student Accounts, etc.) Experience using the Eclipse IDE with Java, Maven and Git source control Work will be performed in an approved remote / hybrid work environment that may include travel to Waco for on-campus/in-person activities/meetings as required. Applicants must currently be authorized to work in the United States on a Full-Time basis. What You Will Do Design, develop, and maintain applications using Banner tools (including Page Builder, Eclipse) and other related technology options Write and optimize PL/SQL code, database procedures, and queries to support and enhance system functionality Collaborate with campus stakeholders to gather requirements, troubleshoot issues, and deliver effective technical solutions Monitor and evaluate Banner releases and updates; assess impact and implement necessary changes Perform system testing, data validation, and quality assurance to ensure accuracy and reliability of solutions Identify opportunities for process improvement and implement enhancements to increase efficiency and usability Support integrations between Banner and third-party systems Provide technical documentation, user support, and knowledge transfer to functional teams and end users Perform all other duties as assigned to support Baylor’s mission Ability to comply with University policies Maintain regular and punctual attendance The budgeted salary or hourly range that the University reasonably expects to pay for this position is $60,000.00 - $70,000.00 . The full salary range for this position classification is $51,569.56 - $85,089.77. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certification, analysis of internal equity, and other business and organizational needs. What You Can Expect As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages. Explore & Engage Learn more about Baylor and our strategic vision, Baylor in Deeds . Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!