Systems & Integration Engineer

About Cefaly CEFALY Technology is a Belgian medical device company and global pioneer in neurostimulation for migraine treatment. Our FDA-cleared and CE-marked devices are used by hundreds of thousands of patients across the US and Europe. With headquarters in Liège and a growing commercial presence across five channels — US Commercial, VA, EU, Clinical Trials, and White Label — we operate at the intersection of cutting-edge medical technology and world-class digital commerce. Role Overview We are looking for a Systems & Integrations Engineer to join our IT team in Liège. This is a hands-on, high-ownership role responsible for administering our core business platforms, maintaining our AWS cloud environment, and building and monitoring the integrations that connect them. You will be a critical enabler of CEFALY's global operations — ensuring that our systems run reliably, our data flows accurately, and our teams have the tools they need to succeed. Key Responsibilities Platform Administration Administer and maintain CEFALY's core SaaS platforms including NetSuite ERP, Shopify, WordPress, Microsoft Entra ID, and related tools Own vendor relationships for platform tools - coordinate renewals, escalations, and configuration changes Keep platforms configured to support business operations across all business channels Monitor platform health, availability, and performance; proactively resolve issues Integration Management Implement, maintain, and monitor integrations between business systems using Celigo (iPaaS) and API-based connections Design and manage data flows between NetSuite, Shopify, Salesforce, third-party logistics providers, and other systems Build transformation logic, error handling, and alerting for integration pipelines Troubleshoot and resolve integration failures with urgency and rigor Document integration architecture, data mappings, and runbooks AWS Cloud Management Manage AWS infrastructure including EC2, S3, IAM, Lambda, and related services Ensure appropriate security configurations, access controls, and cost monitoring are in place Support the deployment of new cloud-based components as the business evolves Operations & Support Serve as a primary escalation point for platform and integration issues raised by internal teams Contribute to IT operations processes: change management, incident response, documentation, and onboarding/offboarding Participate in evaluating and implementing new tools as CEFALY's technology stack grows Skills & Experience Area Required Preferred ERP NetSuite administration SuiteScript, SuiteFlow eCommerce Shopify administration Shopify B2B, liquid templates Integration Celigo or equivalent iPaaS (Boomi, Workato, MuleSoft) REST API design, webhooks Cloud AWS (IAM, S3, EC2, Lambda) CloudWatch, cost management CRM Salesforce or similar CRM Apex basics, flows Identity Microsoft Entra ID (SSO / SCIM) Okta, Google Workspace Scripting JavaScript or Python SuiteScript, Node.js CMS WordPress administration Plugins Qualifications 3 or more years of experience in systems administration, integration engineering, or a closely related IT role Demonstrable experience managing enterprise SaaS platforms (NetSuite strongly preferred) Hands-on experience building or maintaining integrations using an iPaaS platform Comfortable working in AWS infrastructure (EC2, S3, IAM, Lambda) Strong analytical and troubleshooting skills; able to trace data flows and diagnose root causes Excellent written and verbal communication skills in English; French a strong asset Experience in regulated industries (medical devices, pharma, healthcare) a plus; familiarity with HIPAA compliance requirements and SOC 2 frameworks strongly preferred Ability to work independently and manage priorities in a fast-paced, international environment What We Offer Competitive compensation commensurate with experience Work at a mission-driven medical device company whose products improve patients' lives every day Collaborative, international team with colleagues across Belgium, the US, and beyond Hybrid-friendly working environment based at our Liège headquarters Meaningful ownership of critical systems from day one Opportunities for growth as CEFALY's technology footprint continues to expand 20 days of annual leave plus 10 statutory holidays Meal vouchers Contributions to the sectoral supplementary pension and hospitalization insurance plan (DKV – covering all family members) One day of seniority leave for each completed five-year period of service 13th month salary and bonus Telecommunication allowance Remote work / office expense allowance