Our people are at the heart of our success, and our global People & Culture team plays a critical role in building a high-performing, inclusive culture that enables both our employees and business to thrive.
As a Talent Acquisition Partner, you will serve as a trusted advisor to leaders across the business, partnering with them to attract, engage, and hire exceptional talent. You'll take ownership of end-to-end recruitment across a diverse range of roles and functions, delivering a seamless candidate and hiring manager experience.
Beyond recruitment delivery, you'll play a key role in shaping and executing innovative talent sourcing strategies, building strong talent pipelines, and managing external recruitment partners to secure top talent for hard-to-fill and international positions. You'll also contribute to a variety of talent acquisition and employer branding initiatives, driving continuous improvement and supporting our broader people strategy as we scale and grow globally.
KEY RESPONSIBILITIES
This includes but is not limited to:
- Partner with hiring managers to understand workforce needs and deliver effective recruitment strategies and solutions.
- Manage end-to-end recruitment across a range of roles, including sourcing, screening, interviewing, assessments, references, offers, and onboarding support.
- Deliver an exceptional candidate experience through proactive communication, timely feedback, and effective employer branding.
- Build strong relationships with hiring managers, providing market insights, candidate recommendations, and recruitment best practice guidance.
- Develop talent pipelines and talent pools to support current and future hiring needs.
- Manage and engage external recruitment partners, universities, and industry networks to attract high-quality talent, including for hard-to-fill and international roles.
- Analyse recruitment metrics and market trends to drive continuous improvement and inform hiring decisions.
- Contribute to the development and implementation of talent acquisition programs, processes, policies, and employer branding initiatives.
- Prepare recruitment reports and provide insights on hiring activity and outcomes.
- Champion an inclusive, respectful, and safe workplace, acting in line with company values, policies, and security requirements.
- Support additional Talent Acquisition and People & Culture initiatives as required.
SKILLS & EXPERIENCE TO SUCCEED
- Proven experience in end-to-end talent acquisition, preferably within a fast-paced, global, or technology-driven environment.
- Strong stakeholder management skills, with the ability to influence and partner effectively with leaders at all levels.
- Demonstrated success sourcing and attracting talent across a variety of functions and levels.
- Experience developing talent pipelines and executing proactive sourcing strategies for difficult-to-fill roles.
- Knowledge of recruitment best practices, employment legislation, and contemporary talent acquisition trends.
- Experience managing external recruitment agencies and other talent sourcing partners.
- Strong interviewing, assessment, and candidate management skills.
- Data-driven mindset, with the ability to analyse recruitment metrics and provide actionable insights.
- Excellent communication and relationship-building skills, with a focus on delivering an exceptional candidate and hiring manager experience.
- Highly organised, proactive, and adaptable, with the ability to manage multiple priorities simultaneously.
- Experience working with ATS and recruitment technologies.
- A passion for creating inclusive hiring practices and contributing to a positive workplace culture.
- Preferred
- Experience recruiting across international markets.
- Experience in technology, SaaS, telecommunications, or high-growth organisations.
- Experience with AHRM and/or implementation of ATS
- Qualifications in Human Resources, Business, Psychology, or a related discipline.
WHY WORK FOR SOPRANO:
At Soprano, we’re shaping the future of enterprise communication. Here’s what makes working with us truly one of a kind:
- Industry Leadership: Join a global leader in the CPaaS (Communication Platform as a Service) space with a customer-first approach that allows us to achieve significant results with our clients and partners, ensuring we continue to lead in enterprise communications.
- Tech-Driven Innovation: We’re passionate about building future-ready technology that fosters deeper trust, richer meaning, and stronger connections. If you love working on impactful solutions, you’ll feel right at home here.
- Global Team, Local Feel: Headquartered in Sydney, we operate across Europe, North America, South America, Southeast Asia, and New Zealand - giving you the opportunity to collaborate with diverse teams and gain global exposure.
- People-First Culture: We believe in creating a workplace where everyone feels respected, valued, and empowered to bring their best selves to work. We trust our employees to achieve and give them the tools to succeed.
- Learning and Development: As a nimble company with a global footprint, we offer unique opportunities to grow your skills, gain cross-market insights, and accelerate your career in a dynamic environment.
- Hybrid Working: We embrace hybrid work and remote roles where possible, giving you the freedom to stay connected with global teams while making space for what matters most in your life.
- Refer a Friend, Get Rewarded: Know someone amazing? Refer them to Soprano and get rewarded when they join the team permanently. Great people know great people and we give you the opportunity to influence
- Wellness that works: We provide several global benefits such as birthday leave, employee assistance program, annual wellness subsidy, down to having a fully stocked kitchen with fun office events that bring the team together.
- Supporting Parents: We know family comes first and to celebrate this major milestone, Soprano provides additional parental leave to primary and secondary carers.
People are at the core of what we do, and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. We encourage applications regardless of age, gender, nationality, backgrounds and cultures. Please let us know if you require any adjustments to the recruitment process.
All successful applicants will need to provide two professional reference checks and are subject to satisfactory background checks. For Further information visit Candidate Privacy Policy