Talent Development Coordinator

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Talent Development Coordinator to join our amazing culture. In this role, you will support the successful execution of Convergint's Talent Development strategy by coordinating talent development programs, administering learning technologies, maintaining program operations, and providing exceptional service to colleagues, business leaders, HR Business Partners, and external partners. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Learning and Development Coordinator. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you’ll do Program Coordination: Coordinate assigned Talent Development programs from planning through completion by supporting program logistics, timelines, communications, participant activities, and follow-up. Maintain project plans, timelines, milestones, and communication plans to support successful execution of assigned Talent Development initiatives. Monitor program health, participant engagement, and key metrics; identify potential risks and communicate concerns and recommend next steps in a timely manner. Anticipate potential issues and proactively communicate risks, impacts, and recommend next steps before deadlines or program objectives are affected. Effectively coordinate multiple priorities while ensuring assignments and commitments are completed accurately and on time. Conduct quality reviews of communications, participant data, reports, and deliverables before distribution. Maintain organized tracking tools to monitor action items, deadlines, participant communications, and program activities to support timely execution. Learning Systems & Technology: Administer learning events within the Learning Management System (LMS), including creating sessions, managing enrollments, tracking attendance, and maintaining accurate learning records. Maintain accurate learning data, participant information, dashboards, and reports. Support SharePoint, Microsoft Teams, Microsoft Planner, and other collaboration tools used to administer Talent Development programs. Troubleshoot basic system and registration issues while coordinating with vendors or internal partners when additional support is required. Ensure learning records and documentation remain accurate, current, and complete. Program Administration: Coordinate assigned Talent Development programs by maintaining project schedules, communications, participant lists, and supporting documentation. Monitor registrations and participation trends and communicate potential concerns or scheduling conflicts in a timely manner. Coordinate recurring communications, reminders, confirmations, surveys, and participant updates. Support Talent Development initiatives through effective coordination and administration. Maintain standard operating procedures, templates, and program documentation to support consistent program delivery. Communication & Stakeholder Support: Develop and maintain positive working relationships with colleagues, business leaders, HR Business Partners, vendors, facilitators, and program participants. Communicate professionally, proactively, and accurately regarding program schedules, logistics, deadlines, and participant information. Prepare reports, dashboards, meeting materials, and status updates that accurately communicate program progress, participation metrics, and operational information. Communicate potential issues, scheduling conflicts, or operational concerns in a timely manner and recommend appropriate next steps when applicable. Deliver exceptional customer service while supporting enterprise Talent Development initiatives. Performs other duties and responsibilities as requested or required. What You’ll Need Strong planning and prioritization skills with the ability to organize work, anticipate deadlines, monitor progress, and adjust priorities to ensure commitments are completed accurately and on time. Demonstrated ability to proactively communicate progress, identify potential concerns early, and follow through on commitments. Ability to recognize potential risks, communicate concerns proactively, and recommend appropriate next steps. Demonstrated commitment to producing accurate, high-quality work through effective organization, quality review, and attention to detail. Exceptional organizational and time management skills. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to build collaborative working relationships. Demonstrated initiative in identifying issues, gathering information, and following through on commitments. Strong problem-solving and critical-thinking skills. Customer-focused with a professional, service-oriented approach. Ability to adapt to changing priorities while maintaining a high level of quality and responsiveness. Ability to work independently on routine responsibilities while knowing when to seek guidance on more complex issues. Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements: 2-4 years of experience in Talent Development, Learning & Development, Human Resources, project coordination, program administration, or a related field. Bachelor’s degree preferred (or equivalent experience) Experience coordinating multiple projects with competing priorities and deadlines. Experience working with Learning Management Systems (Workday Learning, Percipio, or similar platforms) preferred. Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams), SharePoint, and other collaboration tools The expected pay range for this role is $36.00 - $45.00 per hour. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant. Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. This posting is expected to remain open until 08/21/2026 #LI-Remote