Taxation Supervisor

Position Title: Taxation Supervisor Competition Number: 26-27 Department: Finance Primary Work Location: Townhall (5684 Trafalgar Rd. Hillsburgh) Number of vacancies : 1 Salary Range: $86,561-$101,264 per annum Status: Regular, Full Time (35 hours per week) Posting Dates: August 18, 2026 – September 08, 2026 ABOUT US Nestled on the edge of the Greater Toronto Area (GTA), Erin is more than just a town—it's a vibrant and progressive community that thrives amidst the beauty of rolling hills. As you step into Erin, you'll experience a place on the rise, experiencing explosive growth fueled by its strategic location and forward-thinking approach. The landscape is a testament to nature's artistry, with lush greenery and picturesque views that soothe the soul. But Erin is not just about scenery; it's about progress. With all the amenities of urban living at hand, residents enjoy a quality of life that balances convenience with tranquility. The heartbeat of Erin lies in its infrastructure, continuously evolving to meet the needs of its expanding population. From a state-of-the-art treatment facility ensuring clean water for all, to major water and sewer projects paving the way for future development, Erin is laying the groundwork for a sustainable tomorrow. At the helm of this transformation is a municipal team renowned for its progressive and innovative spirit, driving Erin to become one of Ontario's fastest-growing communities. In Erin, the journey toward progress is as scenic as it is promising, offering a glimpse into the future of modern living intertwined with the beauty of nature. WHY ERIN? Vibrant Workplace Culture - Enjoy engaging town events, team celebrations, and town hall BBQs that bring the team together and make work fun. Supportive & Inclusive Environment- We prioritize employee well-being, foster a caring and respectful workplace, and embrace culture, diversity, and innovation to drive meaningful change. Growth & Development Opportunities - We are committed to supporting staff learning through internal and external training and development programs. Time off & Flexibility - Benefit from competitive paid vacation, personal, sick, and bereavement days, flexible work schedules, and a Parental Leave top-up program. Secure Retirement Planning - Create peace of mind for your future with a Defined Benefit Pension Plan through OMERS. Comprehensive Benefits Package - Enjoy extended health and dental coverage, short-term and long-term disability plans, and access to our Employee and Family Assistance Program. POSITION OVERVIEW Reporting to the Director of Finance & Treasurer, the Taxation Supervisor is responsible for overseeing the administration of the Town of Erin’s taxation services. This position plays a key role in managing property tax processes, ensuring regulatory compliance, and supporting the municipality’s financial objectives. The position involves collaboration with internal departments and external partners to ensure efficient revenue collection, accurate assessment management, and the delivery of high-quality service to taxpayers. MAJOR RESPONSIBILITIES Lead and oversee municipal tax billing, collection, and financial reporting, ensuring revenue targets are met through efficient payment processing, receipt issuance, deposit preparation, and accurate transaction posting. Administer the tax collection process, including arrears registration in compliance with the Municipal Act, and manage payments, deposits, and Payment in Lieu of Property Tax (PILT) billing and collection. Liaise with the Municipal Property Assessment Corporation (MPAC), the County of Wellington Property Tax Analyst, and other relevant bodies to support assessment accuracy and resolution of tax matters. Provide exceptional customer service by assisting taxpayers at the counter, by phone and email with inquiries related to tax billing, assessments, appeals, and incentive programs, including assisting with escalated matters from other customer service staff. Coordinate and maintain the integrity of the tax roll, ensuring timely and accurate updates to ownership, name changes, and assessment adjustments. Develop tax policy options for the Town and recommend, plan, develop and implement new or innovative procedures to enhance revenues, reduce costs and improve efficiency. Administer and reconcile tax adjustments, apportionments, and balance changes resulting from Assessment Review Board appeals, Minutes of Settlement, and year-end audit processes using financial software (Keystone). Analyze and report on assessment growth, supplementary taxation, and tax incentive/deferral programs such as CLTIP, Farm Tax, and Managed Forest Rebate. Conduct ongoing research on legislation, tax policy, and best practices to ensure compliance and inform municipal strategies. Contribute to annual budgeting through calculation of property tax revenues and reconciliation of revenue reports, including the Financial Information Return (FIR) and other mandatory reports. Coordinate and deliver tax-related training and guidance to municipal staff. Ensure all legislative requirements and administrative policies related to taxation are followed. Supervise staff performing tax-related functions (Co-op/Clerk) including participating in recruitment, training/onboarding and employee relations. Prepare and lead preparation of required Statement of Issues and Responses for Tribunals. Safeguard taxpayer confidentiality and uphold the Town of Erin’s commitment to professionalism and transparency in all interactions. Perform related administrative and clerical duties as required to support taxation operations and the broader Corporate Services team as required. Perform other duties as required. POSITION REQUIREMENTS Post-secondary education in Business, Accounting, Public Administration or a related field with a minimum of five (5) years of progressive experience in property taxation within a municipal environment; Equivalent combinations of education and experience may be considered. Previous supervisory experience is preferred. Completion of the Municipal Tax Administration program (MTAP). Professional accreditation as a Certified Municipal Tax Professional from the Ontario Municipal Taxation and Revenue Association (OMTRA) and / or designation from the Institute of Municipal Assessors or equivalent is preferred. Strong knowledge and demonstrated understanding of Municipal taxation, Municipal Act, Ontario Property Tax Analysis (OPTA), Municipal Connects (MPAC), and taxation systems, including all applicable legislation and regulations. Excellent customer service and communication skills (written, verbal and interpersonal) with the ability to interact courteously, diplomatically and tactful with employees, officials, members of the public and members of Council. Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and aptitude for learning financial systems and software; knowledge and understanding of Keystone Software would be considered an asset. Excellent organizational, time-management, and prioritization skills; able to work independently and meet deadlines. Strong problem-solving, coaching, employee relations and staff development skills with proven ability to collaborate, influence and inspire. High level of discretion, confidentiality, and adherence to privacy legislation and organizational policies. Strong commitment to fostering a healthy, safe, and respectful workplace. Police Criminal Record and Judicial Matters Check satisfactory to the Town. WORKING CONDITIONS AND ENVIRONMENT This position works 35 hours a week, typically between the hours of 8:30am-4:30pm, Monday to Friday, however the incumbent may also work outside of regular business hours to attend meetings and / or urgent matters. This position will be eligible to apply for a hybrid work agreement in accordance with the Telecommuting Policy (currently up to 2 days’ remote work per week, subject to annual review and application) HOW TO APPLY If you're passionate about joining our growing, innovative team, don't hesitate to apply! Please upload your resume and cover letter in one document and label it in the following format “Last Name, First Name – Position Title ” ( PDF format is preferred); we will accept resumes until September 08, 2026 (11:59 PM). We thank all candidates for their interest, however, only those selected for an interview will be contacted. Candidates who participate in an interview for this position will be notified of the hiring decision within 45 days of their interview, through email and / or phone. DIVERSITY AND ACCOMMODATION The Corporation of The Town of Erin celebrates diversity, and we are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status. The foregoing represents a reasonable statement of the requirements of this position. We use the information collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of job selection only. Accommodation is available for all parts of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act. Should you require accommodation to participate in the application process, please contact [email protected] . In your email, please ensure the subject line states "Accommodation Request: Position Title". Please be advised that you may be requested to provide supporting documentation to ensure that appropriate accommodation is provided.