Team Lead, Application Network Services

Qualifications Deep hands-on experience with F5 Distributed Cloud (XC), including application delivery, DNS, and security services Experience with F5 Advanced WAF/ASM or F5 Distributed Cloud WAF policy design and tuning Experience leading platform modernization or technology transition initiatives across on-premises and cloud environments Experience supporting globally distributed, customer-facing, or e-commerce application platforms Experience with cloud-native application delivery and security services, such as Azure Application Gateway, Azure Load Balancer, Azure Front Door, or Azure WAF Experience managing a vendor or managed service relationship, including service reviews and escalation management Familiarity with enterprise software licensing and consumption models, such as F5’s Flexible Consumption Program (FCP), including license inventory and true-up processes Experience using AI-assisted tooling to build automations and drive adoption across an engineering team Familiarity with content delivery (CDN) and caching concepts F5 certifications (e.g., F5 Certified Technology Specialist or F5 Certified Solution Expert) are a strong plus Familiarity with monitoring, logging, and observability tools supporting application delivery platforms Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $114,000 to $142,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay. The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all! If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer. If you have any questions or concerns about this posting, please email [email protected] . #LI-MP1 #LI-REMOTE This is a full-time direct hire position. We are not able to offer visa sponsorship, 1099 status, or work with C2C for this role. World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today! What is the Internal WWT IT Team, and why join? The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees. By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team. Position Summary We are seeking an experienced Team Lead to lead the newly formed Application Network Services team within WWT's internal IT organization. This team is the engineering owner of the platforms that deliver WWT's enterprise applications — F5 BIG-IP LTM, GTM, and F5 Distributed Cloud (XC) — and is accountable for keeping those applications available, performant, and secure. Reporting to the Manager of Network Services, you will lead a team of four engineers, including senior and mid-level talent. This is a working leadership role where you will split your time between hands-on engineering work and leading people. You will lead and develop the engineers on your team, own the technical architecture and standards for application delivery across our on-premises and cloud-delivered environments, and manage our relationship with F5 and our managed service partners. The ideal candidate is a deeply technical F5 practitioner who wants to grow as a leader, sets clear technical direction, champions strong support for application teams, and brings an automate-first mindset to the work. Key Responsibilities Lead, coach, and develop a team of four application delivery engineers, including goal setting, regular one-on-ones, performance reviews and ratings, and compensation recommendations Remain hands-on in the technology, personally configuring and operating F5 platforms alongside the team for a portion of your time Own the technical architecture, standards, and roadmap for application delivery across F5 BIG-IP LTM and GTM on premises and F5 Distributed Cloud (XC) Set the standard for how the team supports application teams with network connectivity and delivery of their applications through our F5 platforms Serve as the senior technical escalation point for complex application delivery, connectivity, performance, and availability issues Lead the design and delivery of significant application delivery initiatives, including globally distributed and multi-region delivery models Define and govern how applications are onboarded onto our F5 platforms, including design patterns, configuration standards, and validation practices Own the Web Application Firewall (WAF) policy approach and edge protection posture on our F5 platforms, in coordination with internal security teams and managed service partners Play a leading role in managing the F5 vendor and partner relationship, including day-to-day engagement with our managed service partners, service quality, escalations, periodic service reviews, and participation in the F5 Flexible Consumption Program (FCP) true-up Balance and prioritize team workload across project commitments and operational demands, and communicate status and risk clearly to leadership Build depth and cross-coverage across the team so that critical platform knowledge is shared rather than concentrated in individuals Champion an automate-first culture, driving adoption of automation and modern AI-assisted tooling to reduce repetitive effort and improve consistency and speed Partner with application, infrastructure, security, and cloud engineering teams to deliver secure and scalable application connectivity patterns Evaluate emerging application delivery and edge security capabilities and recommend where WWT should adopt them Partner with the Manager of Network Services on hiring, staffing, and the continued growth of the team Participate in and support an on-call rotation for our application delivery platforms Requirements A minimum of 7 years of hands-on IT and network engineering experience, including substantial experience with enterprise application delivery platforms. Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field. A combination of equivalent education, training, and relevant experience may be considered in lieu of a degree. Experience leading a technical team, whether as a people leader, team lead, or senior engineer with formal mentorship and technical direction responsibility Deep hands-on expertise with F5 BIG-IP LTM, including virtual servers, pools, monitors, profiles, iRules, data groups, and certificate management Strong working knowledge of DNS and global traffic management, including F5 GTM, wide IPs, DNS zones, and record management Hands-on experience with F5 Distributed Cloud (XC) or a comparable cloud-delivered application delivery platform, with the ability to set technical direction for F5 XC adoption Experience designing application delivery architectures spanning on-premises and cloud-delivered platforms Experience with Web Application Firewall (WAF) policy design, tuning, and enforcement Strong networking fundamentals, including TCP/IP, DNS, HTTP/HTTPS, TLS/SSL, routing, switching, and firewalls Demonstrated ability to partner with application owners and development teams, translating delivery requirements into effective designs and explaining technical concepts clearly Automation experience paired with an automate-first mindset, including the ability to leverage modern AI toolsets and drive their adoption across a team Excellent written and verbal communication skills, including the ability to communicate effectively with senior leadership and non-technical stakeholders Ability to prioritize and lead effectively in a fast-paced enterprise environment with shifting demands