Team Lead - Cardiac Device Technician - Remote

The Team Lead - Cardiac Device Technician – Remote obtains readable rhythm strips of implantable cardiac devices remotely. The position is responsible for obtaining accurate information recorded, utilizing required equipment appropriately and recognizing basic ECG rhythms. The position supports others with questions related to remotes and has oversight on missed remotes and hardware connectivity. Reviews and triages daily transmission and alerts from remote monitoring platforms. Identifies critical arrhythmias, battery depletion, and lead integrity issues. Escalates urgent or life-threatening findings directly to electrophysiologists in real time. Accurately instructs patients and/or family members regarding device checks, pulse taking and use of home transmitter. Accurately enters information into device software platform confirming all reports. Ensures accurate CPT/ICD coding for device interrogation and track regulatory/compliance items like device advisories and recalls. Answers patient’s calls and request in a timely and appropriate manner. Maintains equipment and supplies efficiently and appropriately. Maintains patient charts and other departmental data, preparing and providing information as required/requested. Maintains current knowledge/certification and pursues professional growth and development. Supports creating schedules for remote team. Performs monthly quality review on remote team members process and data. Trains all new remote team members. Minimum Education High School Diploma or Equivalent Required Minimum Work Experience 2 years Device remote experience with Cardiology. Required Licenses and Certifications BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required Required Skills, Knowledge and Abilities Ability to communicate effectively through written and/or verbal communication. Basic Computer skills. Ability to file numerically and alphabetically. Knowledge of Basic ECG Rhythm recognition (normal & abnormal functions). Knowledge of various pacemakers/implantable cardiac defibrillators (ICD)/implantable loop recorder (ILR) and remote systems.